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- Tasks: Lead a dynamic team in a multi-million-pound kitchen showroom, ensuring exceptional customer experiences.
- Company: Join a thriving brand launching a new showroom in Barnstaple, focused on innovation and customer satisfaction.
- Benefits: Enjoy uncapped commission, eye care vouchers, staff discounts, and world-class training opportunities.
- Other info: Residential training at our Academy and commission paid during annual leave.
- Why this job: Be part of an exciting new showroom launch and drive sales while developing your leadership skills.
- Qualifications: Experience in big-ticket retail with a proven sales record and a passion for team development.
The predicted salary is between 34900 - 42000 £ per year.
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About The Role
About the role:
We are excited to announce the opening of our brand showroom in Barnstaple later this year, and we are looking for a dynamic General Showroom Manager to lead and drive our showroom to success!
As the General Showroom Manager, you’ll take charge of a high-performing, multi-million-pound turnover kitchen showroom. Your role will be key in building and nurturing an exceptional team, ensuring we deliver outstanding customer service and exceed sales targets.
We offer a competitive basic salary of £34,900 along with an uncapped commission structure, with an OTE of £70k+!
Key Responsibilities:
- Be the driving force behind the showroom team, ensuring that every customer receives a world-class experience from start to finish.
- Recruit, train, and motivate a team of talented individuals who will be central to the showroom’s success.
- Drive sales performance to not only meet but exceed showroom targets year after year, while prioritising customer satisfaction and retention.
- Play a pivotal role in the successful opening of the new Watford showroom, ensuring a smooth and impactful start.
- In addition to any other duties, ensure that you have read, understood, and adhere to policies and procedures relating to Health and Safety, as outlined in the Integrated Management System (IMS) Responsibilities document.
About You
About you:
- Significant experience gained in a big-ticket retail environment with multi-million-pound targets.
- A sales-driven approach with a proven track record of success.
- Passionate about coaching and developing your team.
- Committed to delivering exceptional customer service.
- Willing to work the majority of weekends and bank holidays.
What we offer:
- World-class training on our products, systems, and sales process. Please note: This includes one week residential training at our Academy in Barton-upon-Humber.
- Uncapped earning potential.
- Commission paid during annual leave.
- Eye care vouchers.
- EE Discount.
- Refer a friend scheme.
- Fantastic business-wide opportunities.
- Staff discount after your first year with us.
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General Showroom Manager employer: Wren Kitchens
Contact Detail:
Wren Kitchens Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Showroom Manager
✨Tip Number 1
Familiarise yourself with the latest trends in kitchen design and retail. Being knowledgeable about current styles and customer preferences will help you stand out during interviews and demonstrate your passion for the industry.
✨Tip Number 2
Network with professionals in the retail and showroom management sectors. Attend industry events or join relevant online groups to connect with others who can provide insights or even refer you to opportunities at StudySmarter.
✨Tip Number 3
Prepare to discuss your previous experiences in detail, especially those that highlight your ability to lead a team and drive sales. Use specific examples that showcase your achievements and how they relate to the responsibilities of a General Showroom Manager.
✨Tip Number 4
Research StudySmarter's values and mission. Understanding our company culture will not only help you align your answers during the interview but also show your genuine interest in being part of our team.
We think you need these skills to ace General Showroom Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in big-ticket retail environments and showcases your sales achievements. Use specific metrics to demonstrate how you've exceeded targets in previous roles.
Craft a Compelling Cover Letter: In your cover letter, express your passion for coaching and developing teams. Mention specific examples of how you've motivated staff and improved customer service in past positions.
Showcase Your Leadership Skills: Emphasise your leadership experience in the application. Discuss how you've successfully recruited and trained teams, and how you plan to drive performance in the new showroom.
Research the Company: Familiarise yourself with the company's values and mission. Mention in your application how your personal values align with theirs, particularly regarding customer service and team development.
How to prepare for a job interview at Wren Kitchens
✨Show Your Leadership Skills
As a General Showroom Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples of how you've successfully managed teams in the past, focusing on your coaching and development strategies.
✨Highlight Your Sales Achievements
This role is all about driving sales performance. Be ready to discuss your previous sales targets and how you exceeded them. Use specific numbers and outcomes to showcase your success in a big-ticket retail environment.
✨Emphasise Customer Service Excellence
Exceptional customer service is key to this position. Think of instances where you went above and beyond for customers, and be prepared to share these stories during your interview to illustrate your commitment to customer satisfaction.
✨Prepare for Team Dynamics Questions
Expect questions about how you would build and nurture a high-performing team. Consider your approach to recruitment, training, and motivation, and be ready to discuss how you would create a positive showroom culture.