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- Tasks: Assist customers with queries and ensure smooth kitchen installations.
- Company: Wren Kitchens, a vibrant and customer-focused company.
- Benefits: Comprehensive training, career growth opportunities, and a supportive team environment.
- Why this job: Join a dynamic team and help turn kitchen dreams into reality.
- Qualifications: Proactive communication skills and a passion for problem-solving.
- Other info: Entry-level role with plenty of room for personal and professional development.
The predicted salary is between 28800 - 43200 £ per year.
Wren Kitchens is seeking a Customer Service Advisor (Installation Co-Ordinator) to enhance customer satisfaction within their vibrant Customer Installation Centre in Barton-Upon-Humber. You will handle customer queries with empathy and professionalism, ensuring a smooth experience as clients turn their kitchen dreams into reality.
If you are a proactive communicator passionate about problem-solving, this entry-level role offers a chance to develop your career with comprehensive training and growth opportunities.
Customer Service & Installations Co‑Ordinator employer: Wren Kitchens
Contact Detail:
Wren Kitchens Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service & Installations Co‑Ordinator
✨Tip Number 1
Get to know Wren Kitchens and their values! Research their customer service approach and think about how you can align your skills with their mission. This will help you stand out during interviews.
✨Tip Number 2
Practice your communication skills! Since this role is all about handling customer queries, try role-playing common scenarios with a friend. This will boost your confidence and help you respond with empathy and professionalism.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn to gain insights into the company culture and the role. They might even share tips that could give you an edge in the application process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to reach out directly.
We think you need these skills to ace Customer Service & Installations Co‑Ordinator
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see how much you care about helping others and making their kitchen dreams come true!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to understand. No need for fluff – just show us what you've got!
Tailor Your Application: Make sure to customise your application to fit the role of Customer Service Advisor. Highlight any relevant experience or skills that align with the job description, so we can see why you're the perfect fit!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the easiest way for us to receive your details and ensures you’re considered for this exciting opportunity in our vibrant team!
How to prepare for a job interview at Wren Kitchens
✨Know the Company Inside Out
Before your interview, take some time to research Wren Kitchens. Understand their values, mission, and what makes them stand out in the kitchen industry. This will not only impress your interviewers but also help you tailor your answers to align with their goals.
✨Showcase Your Communication Skills
As a Customer Service Advisor, strong communication is key. Prepare examples of how you've effectively handled customer queries or resolved issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses and demonstrate your proactive approach.
✨Emphasise Problem-Solving Abilities
Wren Kitchens values problem-solving skills. Think of specific instances where you've tackled challenges head-on. Be ready to discuss how you approached these situations and what the outcomes were, showcasing your ability to turn potential issues into positive experiences for customers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. Consider asking about the training process for new hires or how success is measured in the Customer Installation Centre. It’s a great way to engage with your interviewers and leave a lasting impression.
