At a Glance
- Tasks: Manage aftercare for housebuilders and homeowners, ensuring top-notch customer satisfaction.
- Company: Join Wren Kitchens, a leader in the kitchen industry with a focus on customer experience.
- Benefits: Enjoy competitive pay, career growth, and a vibrant team culture.
- Other info: Fast-paced environment with opportunities to develop your career.
- Why this job: Be part of a dynamic team making a real difference in customer care.
- Qualifications: Strong communication skills and experience in customer service or contracts.
The predicted salary is between 27000 - 33000 £ per year.
Wren Kitchens is seeking a diligent Contracts Customer Care Advisor to join our Contracts and Social Housing team in the United Kingdom.
You will manage post-completion aftercare for housebuilders and homeowners, coordinating with installers to meet SLAs and achieve high levels of customer satisfaction.
You will work in a fast-paced environment, using CRMs and portals to track cases, raise POs, and ensure timely resolutions while maintaining strong relationships with customers and partners.
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Aftercare & Contracts Advisor — Customer Experience employer: Wren Kitchens
Wren Kitchens is an exceptional employer, offering a dynamic work environment in Belfast where you can thrive as a Trade Growth Executive. With a focus on employee development, we provide comprehensive training and clear progression paths, alongside competitive salaries and uncapped commission opportunities. Our supportive culture fosters strong teamwork and innovation, making it a rewarding place to build your career while enjoying staff discounts and health-related perks.
