At a Glance
- Tasks: Lead a dynamic team in a multi-million turnover kitchen showroom, ensuring top-notch customer experiences.
- Company: Join Wren Kitchens, the UK's largest kitchen retailer with exciting growth into the USA.
- Benefits: Enjoy a competitive salary, uncapped commission, and world-class training opportunities.
- Other info: Flexible career growth with fantastic business-wide opportunities and staff discounts.
- Why this job: Make a real impact by driving sales and developing a passionate team in a thriving environment.
- Qualifications: Experience in big-ticket retail and a passion for coaching and customer service.
The predicted salary is between 34900 - 70000 £ per year.
As a General Showroom Manager, you will be responsible for a £multi-million turnover kitchen showroom, recruiting and developing your own successful team to achieve not only sales targets but exceptional customer service.
Responsibilities:
- Be the driving force behind the showroom team, ensuring that every customer receives a world‑class experience from start to finish.
- Recruit, train and motivate a team of talented individuals who will be central to the showroom's success.
- Drive sales performance to not only meet but exceed showroom targets year after year, while prioritising customer satisfaction and retention.
- Ensure compliance with Health and Safety policies and procedures as outlined in the Integrated Management System (IMS) Responsibilities document.
Desired Skills and Knowledge:
- Significant experience gained in a big‑ticket retail environment with £multi‑million targets.
- A sales‑driven approach with a proven track record of success.
- Passionate about coaching and developing your team.
- Committed to delivering exceptional customer service.
- Happy to work the majority of weekends and bank holidays.
Applicants for this role who are offered employment will be subject to a basic criminal record check from the Disclosure & Barring Service before the appointment is confirmed. However, a criminal record will not necessarily disqualify a candidate; each case will be assessed individually, taking into account the nature of the offence and its relevance to the role applied for.
Wren Kitchens is the largest kitchen retailer in the UK, with over £1 billion turnover, more than 100 UK showrooms and an exciting expansion into the USA. We don’t just sell kitchens – we manufacture, deliver and install them too.
Benefits:
- World class training on our products, systems and sales process, including one week residential training at our Academy in Barton‑upon‑Humber.
- Uncapped earning potential.
- Commission paid during annual leave.
- Eye care vouchers.
- EE Discount.
- Refer a friend scheme.
- Fantastic business‑wide opportunities.
- Staff discount after your first year with us.
General Showroom Manager in Acton employer: Wren Kitchens
Wren Kitchens is an exceptional employer, offering a dynamic work environment where you can lead a talented team in a thriving kitchen showroom. With world-class training, uncapped earning potential, and a strong focus on employee development, you'll find ample opportunities for growth and success. Located in the heart of the UK, our culture prioritises customer satisfaction and teamwork, making it a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land General Showroom Manager in Acton
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a General Showroom Manager role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to sales performance and team management. We recommend role-playing with a friend or using online resources to get comfortable discussing your achievements and how you can drive success in a showroom.
✨Tip Number 3
Show your passion for customer service! During interviews, share specific examples of how you've gone above and beyond for customers in the past. This will demonstrate that you’re not just about hitting targets but also about creating exceptional experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand. So, get your application in and let’s make it happen!
We think you need these skills to ace General Showroom Manager in Acton
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see that you're not just looking for a job, but that you're genuinely excited about leading a team and delivering exceptional customer service.
Tailor Your CV:Make sure your CV is tailored to the General Showroom Manager position. Highlight your experience in big-ticket retail environments and any achievements that demonstrate your sales-driven approach. We love seeing how you've exceeded targets in the past!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for someone who can communicate effectively, so show us you can do that right from the start!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Wren Kitchens!
How to prepare for a job interview at Wren Kitchens
✨Know Your Numbers
As a General Showroom Manager, you'll be expected to drive sales performance. Brush up on your knowledge of sales metrics and targets relevant to the kitchen retail industry. Be ready to discuss how you've met or exceeded targets in previous roles.
✨Showcase Your Leadership Skills
This role involves recruiting and developing a team, so come prepared with examples of how you've successfully led teams in the past. Highlight your coaching techniques and how you motivate others to achieve exceptional customer service.
✨Understand Customer Experience
Exceptional customer service is key in this position. Think about specific instances where you've gone above and beyond for customers. Be ready to share these stories and explain how they contributed to customer satisfaction and retention.
✨Be Ready for Compliance Questions
Familiarise yourself with Health and Safety policies, as compliance is crucial in this role. Prepare to discuss how you've ensured safety standards in previous positions and how you would implement these practices in the showroom.
