At a Glance
- Tasks: Inspire customers with creative kitchen and bedroom designs while managing their journey.
- Company: Join Wren, the UK's largest kitchen retailer, known for its vibrant culture.
- Benefits: Enjoy uncapped commission, world-class training, and fantastic staff discounts.
- Other info: Flexible shifts, including evenings and weekends, with great career progression opportunities.
- Why this job: Make a real impact by helping customers create their dream spaces.
- Qualifications: A creative mindset and a passion for customer satisfaction are key.
The predicted salary is between 26116 - 26738 £ per year.
About the Role
We’re looking for a Retail Sales Designer to join our team in the Merry Hill Showroom. You’ll be responsible for meeting and greeting our customers, producing inspirational kitchen and bedroom designs and managing the end-to-end Wren journey. Kitchen or Bedroom Design experience is not essential, just a target driven, pro‑active approach. This role offers 40 hours per week with a basic salary of £26,440 plus uncapped commission, OTE £50k.
What Wren Offers
- World class training on our products, systems and sales process.
- Uncapped earning potential.
- Commission paid during annual leave.
- Eye care vouchers.
- EE Discount.
- Refer a friend scheme.
- Fantastic business-wide opportunities.
- Staff discount after your first year with us.
Main Responsibilities
- Inspire customers with creative kitchen and bedroom designs that convert into sales.
- Promote additional products and services including financial options and installation.
- Follow up all customer enquiries in a timely manner.
- Ensure customers enjoy a world class journey from start to finish.
- Maintain an accurate and up-to-date order bank keeping in touch with each and every customer.
In addition to any other duties, as a responsible person you must ensure that you have read, understood and adhere to policies and procedure relating to Health and Safety, and your responsibilities located in the Integrated Management System (IMS) Responsibilities document.
About You
Desired Skills and Knowledge
- Previous experience working to sales targets in a retail environment is desirable.
- A creative mindset with an eye for detail.
- A commitment to customer satisfaction.
- Available to work shifts including some evenings and weekends.
Applicants for this role who are offered employment will be subject to a basic criminal record check from the Disclosure & Barring Service before the appointment is confirmed. However, a criminal record will not necessarily disqualify a candidate. Each case will be assessed individually, taking into account the nature of the offence and its relevance to the role applied for.
About the Company
At Wren we’re passionate about all things kitchens, and now bedrooms too! We are the largest kitchen retailer in the UK. We’re a business that simply doesn’t stand still! As well as world class training on our products, systems and sales processes, you’ll enjoy working in an industry‑leading workplace for a business that’s twice been voted the UK’s Number 1 Place to Work on Indeed. That’s on top of amazing benefits including uncapped commission and exceptional opportunities to progress your career across our company.
Retail Sales Designer in Dudley employer: Wren Kitchens Limited
Wren is an exceptional employer, offering a vibrant work culture in the Merry Hill Showroom where creativity and customer satisfaction are at the forefront. With world-class training, uncapped commission potential, and numerous opportunities for career progression, employees can thrive in a supportive environment that values their contributions and encourages personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Designer in Dudley
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Wren Kitchens Limited, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Wren Kitchens Limited!
We think you need these skills to ace Retail Sales Designer in Dudley
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Wren Kitchens Limited, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Wren Kitchens Limited and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Wren Kitchens Limited that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Wren Kitchens Limited
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
