At a Glance
- Tasks: Inspire customers with creative kitchen and bedroom designs while managing their journey.
- Company: Join Wren, a leading retailer with a focus on customer satisfaction.
- Benefits: Competitive salary, uncapped commission, world-class training, and staff discounts.
- Other info: Flexible shifts with opportunities for career growth and development.
- Why this job: Unleash your creativity and earn while helping customers design their dream spaces.
- Qualifications: Sales experience is a plus, but a proactive attitude and creativity are key.
The predicted salary is between 22474 - 50000 £ per year.
About The Role
We’re looking for a Retail Sales Designer to join our team in the Coventry Showroom! You’ll be responsible for meeting and greeting our customers, producing inspirational kitchen and bedroom designs, and managing the end-to-end Wren journey. Kitchen or bedroom design experience is not essential, just a target‑driven, proactive approach. This role offers 34 hours per week with a basic salary of £22,474 plus uncapped commission, OTE £50k.
What Wren Offers
- World‑class training on our products, systems and sales process, including one week residential training at our Academy in Barton‑upon‑Humber.
- Uncapped earning potential
- Commission paid during annual leave
- Eye care vouchers
- EE discount
- Refer a friend scheme
- Business‑wide opportunities
- Staff discount after your first year with us
Main Responsibilities
- Inspire customers with creative kitchen and bedroom designs that convert into sales.
- Promote additional products and services including financial options and installation.
- Follow up all customer enquiries in a timely manner.
- Ensure customers enjoy a world‑class journey from start to finish.
- Maintain an accurate and up‑to‑date order bank, keeping in touch with each and every customer.
In addition to any other duties, you must ensure that you have read, understood, and adhere to the policies and procedures relating to Health and Safety, and your responsibilities located in the Integrated Management System (IMS) Responsibilities document.
About You
Desired Skills and Knowledge
- Previous experience working to sales targets in a retail environment is desirable.
- A creative mindset with an eye for detail.
- A commitment to customer satisfaction.
- Available to work shifts, including some evenings and weekends.
Applicants for this role who are offered employment will be subject to a basic criminal record check from the Disclosure & Barring Service before the appointment is confirmed. However, a criminal record will not necessarily disqualify a candidate. Each case will be assessed individually, taking into account the nature of the offence and its relevance to the role applied for.
Retail Sales Designer in Coventry employer: Wren Kitchens Limited
Wren is an exceptional employer, offering a vibrant work culture in the heart of Coventry, where creativity and customer satisfaction are at the forefront. With world-class training, uncapped commission potential, and a commitment to employee growth, Wren provides a supportive environment that empowers Retail Sales Designers to thrive and achieve their career aspirations. Enjoy additional perks such as staff discounts, eye care vouchers, and a friendly team atmosphere that makes every day rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Designer in Coventry
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Wren Kitchens Limited, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Wren Kitchens Limited!
We think you need these skills to ace Retail Sales Designer in Coventry
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Wren Kitchens Limited, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Wren Kitchens Limited and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Wren Kitchens Limited that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Wren Kitchens Limited
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
