At a Glance
- Tasks: Support customers in buying their dream homes and manage enquiries with a friendly approach.
- Company: Join County Town Homes, a leading housing provider in the West Midlands.
- Benefits: Enjoy 25 days holiday, a contributory pension, and health perks.
- Other info: Flexible hours available, with opportunities for professional growth and training.
- Why this job: Make a real difference in people's lives by helping them find their perfect home.
- Qualifications: Experience in sales or customer service, strong communication skills, and a proactive attitude.
The predicted salary is between 30000 - 40000 £ per year.
County Town Homes, part of Housing Plus Group, is seeking customer-focused New Homes Sales Consultants to support the final open market sales phase at Wrottesley Village, Perton. With approximately 28 homes remaining, these roles will help maintain customer confidence, maximise sales opportunities and support the successful sell-out of the remaining open market stock.
Location: Wrottesley Village, Perton, South Staffordshire WV6 7JD.
Contract type: 6 month Fixed Term.
Hours/shifts: 15 hours per week (Saturday and Sunday) or 22.5 hours per week (Friday to Sunday).
Salary: £18.72 per hour plus uncapped commission.
Responsibilities:
- Act as a key point of contact for prospective purchasers and existing customers.
- Conduct viewings and manage customer enquiries across the remaining open market plots.
- Support customers through the purchase journey from enquiry through to completion and handover.
- Assist with the management and progression of Part Exchange enquiries and transactions, including liaison with estate agents and customers.
- Assist with customer follow-up activity and maintain accurate records using Microsoft Excel, Outlook and Teams.
- Work closely with mortgage brokers, solicitors, surveyors, estate agents and internal teams to support timely completions.
- Maintain presentation standards across the development and sales office.
- Deliver a professional, honest and customer-focused experience aligned to the values and reputation of County Town Homes.
Qualifications and Skills:
- Experience in new build, estate agency, residential property sales or other customer-facing sales environments.
- Understanding of Part Exchange transactions would be advantageous.
- Confidence speaking with customers and conducting viewings.
- Strong communication and relationship-building skills.
- Organised, proactive and customer-focused.
- Comfortable using Microsoft Excel, Outlook and Teams to manage enquiries, pipelines, reporting and communication.
- Ability to work well as part of a wider team and communicate effectively with colleagues and external partners.
- Understanding of the importance of customer service, trust and professionalism.
- Hold a full UK driving licence and have access to a vehicle.
Benefits:
- Comprehensive induction programme with learning opportunities and mandatory/specialist training.
- 25 days holiday (increasing with service, up to 30 days) plus bank holidays and three concessionary days over Christmas.
- Contributory pension scheme, Employee Healthcare Portal, eye care vouchers and cycle to work scheme.
About Us: We are one of the West Midlands’ largest housing and care providers, with over 33,000 homes. Our behaviours are: Own it, Improve it, Live it. We are an inclusive employer with employee networks supporting diversity and inclusion.
How to apply: Please apply online with your up-to-date CV. For support in submitting your application, email careers@hpg.org.uk. Closing date: Friday 19th June. Interviews may take place throughout the advert. For an informal conversation about the roles, contact Gerry McFall on 07976 524112.
We are committed to safeguarding checks for all colleagues. These checks may vary by role; refer to the job description for details. We may close the vacancy early if we receive a high volume of applications. If you have not heard within 2 working weeks of submitting your application, please assume you have been unsuccessful. Terms and conditions are subject to review and may be amended; changes to benefits will be discussed during offer and onboarding.
New Homes Sales Consultant in Wolverhampton employer: Wrekin Housing Group
County Town Homes, part of Housing Plus Group, is an exceptional employer that prioritises employee development and a supportive work culture. With comprehensive training programmes, generous holiday allowances, and a commitment to diversity and inclusion, employees are empowered to thrive in their roles while contributing to the community in Wrottesley Village, Perton. The uncapped commission structure and flexible working hours further enhance the appeal of this rewarding position.
StudySmarter Expert Advice🤫
We think this is how you could land New Homes Sales Consultant in Wolverhampton
✨Tip Number 1
Get to know the property inside out! Familiarise yourself with every detail of the homes at Wrottesley Village. This way, when you’re chatting with potential buyers, you can confidently answer their questions and highlight the best features.
✨Tip Number 2
Practice your pitch! Role-play with a friend or family member to refine how you present the homes. The more comfortable you are, the better you’ll connect with customers during viewings.
✨Tip Number 3
Network like a pro! Reach out to local estate agents, mortgage brokers, and other professionals in the area. Building these relationships can lead to referrals and help you close sales faster.
✨Tip Number 4
Don’t forget to follow up! After viewings, send a quick message to thank potential buyers for their time and ask if they have any further questions. This shows you care and keeps you top of mind!
We think you need these skills to ace New Homes Sales Consultant in Wolverhampton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the New Homes Sales Consultant role. Highlight any relevant experience in new build sales or customer service, and don’t forget to mention your skills with Microsoft Excel, Outlook, and Teams!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your previous experiences make you the perfect fit for County Town Homes. Keep it friendly and professional!
Showcase Your Customer Focus:Since this role is all about customer interaction, make sure to emphasise your strong communication and relationship-building skills. Share examples of how you've successfully supported customers in the past.
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way to ensure your application gets the attention it deserves. Good luck!
How to prepare for a job interview at Wrekin Housing Group
✨Know Your Product
Familiarise yourself with the homes at Wrottesley Village and the surrounding area. Understand the features, benefits, and unique selling points of the properties. This knowledge will help you answer questions confidently and demonstrate your expertise during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Highlight how you’ve built relationships, handled enquiries, and supported customers through their buying journey. This is crucial for a role focused on maintaining customer confidence and maximising sales opportunities.
✨Practice Your Communication
Since strong communication skills are key for this role, practice articulating your thoughts clearly and concisely. You might even want to conduct mock interviews with a friend or family member to refine your delivery and ensure you come across as professional and approachable.
✨Be Ready to Discuss Teamwork
This position requires collaboration with various stakeholders like mortgage brokers and estate agents. Prepare to discuss your experience working in teams and how you’ve effectively communicated with colleagues and external partners to achieve common goals.
