At a Glance
- Tasks: Deliver top-notch customer service and resolve enquiries on first contact.
- Company: Wrekin Housing Group, a supportive and growing team in Telford.
- Benefits: Flexible hours, permanent roles, and a focus on work-life balance.
- Other info: Join a dynamic team with opportunities for personal and professional growth.
- Why this job: Make a real difference by helping customers and ensuring their needs are met.
- Qualifications: Strong communication skills and a passion for customer care.
The predicted salary is between 30000 - 40000 £ per year.
Wrekin Housing Group in Telford is seeking a Resolution Officer to deliver a high standard of customer service and resolve enquiries on first contact.
You will be responsible for delivering the Same Day Repair Service and ensuring all customer enquiries align with the Quality Framework to maintain an excellent level of service.
We offer permanent roles with flexible hours (full-time and part-time) to support a growing team.
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Resolution Officer - Flexible Hours Customer Care in Telford employer: Wrekin Housing Group
At Housing Plus Group, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises the well-being of our staff and residents alike. Located in the picturesque Church Stretton, our Maintenance Engineer role provides not only competitive benefits such as a contributory pension scheme and comprehensive training opportunities but also the chance to make a meaningful impact in the lives of our residents. Join us to be part of a dedicated team that values independence, dignity, and personal growth in a nurturing environment.
