People Co-Ordinator in Telford

We are looking for a reliable and proactive People Co-Ordinator to join our customer-focused team, managing varied responsibilities across People administration, recruitment, and data management. Our new Co-Ordinator must thrive within a varied and fast-paced environment whilst completing daily duties to a high level of detail and attention.

In this role, you will help deliver a high quality employee and candidate experience. You will act as the first point of internal and external contact to the People Services department, providing first line resolution to initial queries and support requests.

The role:

• Be the first point of contact for People and recruitment support
• Manage shared People and Careers inboxes
• Maintain data in People and ATS systems, ensuring the data is correct and up to date
• Ensuring compliant and auditable processes are administered to ensure the department is acting in line with legal requirements, including liaison with payroll, monitoring VISA's and DBS', and completing regular data cleansing and quality assurance checks
• Processing the employee lifecycle, from recruitment; amendment to contracts; secondments; to leaver process
• Responsible for vacancies within the ATS, taking ownership of roles and the recruitment process
• Support in the delivery of recruitment and careers events
• Promote equality, diversity and inclusion throughout all processes

Essential Skills & Experience:

• Experience maintaining People systems and inputting employee data accurately
• Experience working to tight deadlines with high accuracy and attention to detail
• Experience providing excellent customer service to employees or managers
• Experience handling sensitive and confidential information appropriately
• A driving license and access to a vehicle for travel to other sites

Desirable Skills & Experience:

• Experience of completing compliance checks (e.g. DBS and Right to Work)
• Experience of working in a multi-site, regulated or housing/care environment
• Good understanding of People processes and the employee lifecycle
• CIPD Level 3 qualification or qualified by experience to a similar level
• Previous experience in a People team function

We can offer you:

• A comprehensive induction programme with excellent learning opportunities; with mandatory and specialist training available.
• 25 days holiday (increasing with each year of service, up to a maximum of 30 days), bank holidays and concessionary days over the Christmas period.
• Option to join our contributory pension scheme, access to a dedicated Employee Healthcare Portal, eye care vouchers and a cycle to work scheme.

About Us:

We’re one of the West Midlands’ largest housing and care providers, with over 33,000 homes and a bold vision for the future. We create places people are proud to call home.

The way we work is shaped by three simple behaviours: Own it – make it happen, Improve it - move things forward, Live it – show understanding and compassion.

We’re building something special and need talented people to help lead the way. There’s never been a better time to join us and make a real difference.

Our Inclusive Culture:

The Housing Plus Group is an inclusive employer committed to supporting all employees. We know that people perform better when they can be themselves, so creating a culture which is inclusive isn’t only the right thing to do, but is crucial to the success of any organisation.

All of our employee networks make a positive contribution to how we are able to support all of our staff and includes networks such as our LGBTQ+ employee group, disability positive, heritage and culture and our allies’ network.

How to apply:

If you need any support in submitting your application, please email careers@hpg.org.uk

Closing date: 24th June

Interview date: Week commencing 29th June

We are committed to carrying out safeguarding checks with all our colleagues. These checks may vary according to the role you have applied for, please refer to the job description for this role for details.

This role requires a DBS check commensurate with the appropriate level needed for this post.

We may close this vacancy early if we receive a high volume of applications. If you have not received an update within 2 working weeks of submitting your application, please assume that you have been unsuccessful on this occasion.

Terms and Conditions are subject to review and may be amended from time to time, any changes to benefits advertised would be discussed during offer and onboarding.