Chief Customer Insight & BI Leader in Telford

Chief Customer Insight & BI Leader in Telford

Telford Full-Time 60000 - 80000 £ / year (est.) Home office (partial)
Wrekin Housing Group

At a Glance

  • Tasks: Lead customer insights and business intelligence strategies for impactful decision-making.
  • Company: Wrekin Housing Group, a forward-thinking organisation in the housing sector.
  • Benefits: Hybrid working model, competitive salary, 31 days holiday, and healthcare options.
  • Other info: Opportunity to shape the future of customer insights in a dynamic environment.
  • Why this job: Join a leadership team and drive data-driven strategies that make a difference.
  • Qualifications: Minimum two years at Head of Service level with housing sector knowledge.

The predicted salary is between 60000 - 80000 £ per year.

Wrekin Housing Group is looking for a Head of Customer and Business Intelligence to join our leadership team. In this role, you will collaborate with the leadership team to devise strategies, providing data-driven insights for decision-making.

The ideal candidate will have at least two years of experience at Head of Service level and strong knowledge of regulations in the housing sector.

We offer a hybrid working model, competitive salary, and excellent benefits including 31 days holiday and healthcare options.

Chief Customer Insight & BI Leader in Telford employer: Wrekin Housing Group

Wrekin Housing Group is an exceptional employer that values collaboration and innovation within its leadership team. With a hybrid working model, competitive salary, and generous benefits such as 31 days of holiday and comprehensive healthcare options, we foster a supportive work culture that prioritises employee growth and well-being. Join us to make a meaningful impact in the housing sector while advancing your career in a dynamic environment.

Wrekin Housing Group

Contact Details:

Wrekin Housing Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Chief Customer Insight & BI Leader in Telford

Get to Grips with Data Visualisation Tools

If you're aiming for a full-time role in business intelligence, brush up on your skills with popular data visualisation tools like Tableau or Power BI. Showcasing projects where you've transformed raw data into clear visual insights can give you a real edge.

Join Local Business Intelligence Meetups

Look for local business intelligence meetups or analytics conferences in your area. These events are not just great for learning but also for networking with industry professionals who could lead you to opportunities at companies like Wrekin Housing Group!

Engage with Online BI Communities

Join online forums or communities focused on business intelligence—think LinkedIn groups, Reddit threads, or even dedicated Slack channels. Engage actively by sharing your insights and asking questions; this can help you build visibility and connect with potential employers.

Leverage Your University’s Career Support

If you're a recent graduate, definitely tap into your university's career services. Many have connections with companies in need of full-time BI specialists, and they can guide you on how to pitch yourself effectively—don't miss out on that!

We think you need these skills to ace Chief Customer Insight & BI Leader in Telford

Data-Driven Insights
Strategic Planning
Leadership Skills
Regulatory Knowledge in Housing Sector
Collaboration
Decision-Making
Customer Insight Analysis

Some tips for your application 🫡

Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.

Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.

Tailor Your Documents for Us:When applying for a full-time role at Wrekin Housing Group, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!

Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.

How to prepare for a job interview at Wrekin Housing Group

Show off your analytical skills

In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!

Practice your technical know-how

Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.

Portfolio of Projects

Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.

Know their business model

Get familiar with Wrekin Housing Group’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.