At a Glance
- Tasks: Support residents in retirement housing and ensure a safe, clean environment.
- Company: Join a caring team dedicated to enhancing the lives of older adults.
- Benefits: Enjoy 25 days holiday, pension scheme, and health perks.
- Other info: Great training opportunities and career growth in a supportive environment.
- Why this job: Make a real difference in the lives of residents every day.
- Qualifications: Customer service experience and strong communication skills required.
The predicted salary is between 27522 - 33638 £ per year.
Location: Base in Stafford with regular travel across Stafford area
Hours: 35 hours per week (to work across five days per week)
Contract: Permanent
Salary: £26,747.08 per annum plus Essential Car User Allowance
We currently have a great opportunity for a Retirement Living Officer to join our Care Plus team on a permanent basis. We’re looking for a caring, dedicated professional to bring our values to life and ensure our customers receive outstanding services.
The Role
As a Retirement Living Officer, you will provide an effective Enhanced Housing Management service to all residents living in a retirement housing environment. You will provide onsite management and supervision to maintenance, health and safety and cleanliness within the retirement housing schemes and will be the main point of contact providing a visible and excellent customer service to residents and visitors.
Skills and experience required:
- Experience of working in a customer focused environment
- Experience of taking a hands on approach to solving problems
- Good organisational skills
- Competent in using IT packages including Microsoft Word, Outlook, Excel etc
- Ability to work effectively under pressure
- Excellent verbal, written and face to face communication skills
- Full UK Driving Licence and access to your own vehicle as travel across the county will be required
Due to the nature of this post, the role is subject to an Enhanced with Adult Barred DBS disclosure.
What we can offer you:
As well as a comprehensive induction programme and excellent learning opportunities; with mandatory and specialist training available, we can offer 25 days holiday (pro rata) plus bank holidays. We also offer the option to join our contributory pension scheme, access to a dedicated Employee Healthcare Portal, eye care vouchers and a cycle to work scheme.
How to apply
If you need any support in making your application, please email careers@hpg.org.uk
Closing date: Friday 25th September 2026
We are committed to carrying out safeguarding checks with all our colleagues. These checks may vary according to the role you have applied for, please refer to the job description for this role for details.
We may close this vacancy early if we receive a high volume of applications. If you have not received an update within 2 working weeks of submitting your application, please assume that you have been unsuccessful on this occasion.
Retirement Living Officer employer: Wrekin Housing Group
At Housing Plus Group, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises the well-being of our staff and residents alike. Located in the picturesque Church Stretton, our Maintenance Engineer role provides not only competitive benefits such as a contributory pension scheme and comprehensive training opportunities but also the chance to make a meaningful impact in the lives of our residents. Join us to be part of a dedicated team that values independence, dignity, and personal growth in a nurturing environment.
