Night Support Worker - Holdcroft Road

Location: Holdcroft Road Stoke-on-Trent, ST2 8LJ

Contact Type: Part Time/ Permanent

Hours: 30 hours per week

Salary: £22,198.80 per annum

Are you seeking a new challenge as a Night Support Worker that allows you the opportunity to demonstrate a caring and compassionate nature, delivering excellent care and support services? If so, we would love to hear from you.

About Holdcroft Road:

Night Support Workers at Holdcroft Road provide a diverse range of care to individuals with learning and physical disabilities along with safety, security and reassurance with a range of care options available to meet their personal needs. Our vibrant communities thrive on connection and joy, offering activities tailored to what our residents love most. Together, we create a warm, engaging environment where everyone feels valued and supported.

Night Support Workers at Holdcroft Road, are committed to delivering excellent care and support services, which has resulted in this service receiving a \"Good’’ rating by CQC\".

The roles and responsibilities as a Night Support Worker include supporting our tenants with all aspects of daily living including preparing meals, administering medication and domestic support.

We are looking for individuals who demonstrate the behaviours that underpin our organisational values, to ensure that the services to our customers are excellent. As a Night Support Worker, you will be required to display the following values and behaviours:

• Own it – make it happen




• Improve it - move things forward.




• Live it – show understanding and compassion

People supporting in care, must also demonstrate the following values and behaviours:

• Caring - Placing individuals at the heart of the care, ensuring services are delivered with empathy, dignity, respect, inclusivity and integrity at all times




• Compassion - Requires a level of consideration, patience, empathy and understanding towards others people’s situation and their needs




• Communication - Always listen carefully, speak to people and act in a way that the person can understand




• Courage - Not to be fearful of trying new things to improve the quality of care and raise any concerns proactively




• Commitment - Provide a positive environment, with flexible and a proactive approach to our customer’s needs, helping to make each day special. Working collaboratively with colleagues and be accountable for providing services that make a positive difference to people’s lives.

Further details of the role, responsibilities and requirements are available in the Job description and Person Specification attached.

In return, we offer our Support Workers a rewarding opportunity to work within a team of experienced mentors and peers, ensuring that you can thrive at work.

Other benefits include:

• Continuous professional development with training, coaching, and mentoring




• Enhanced maternity,sharedparental, and adoption leave




• Free onsite parking




• Paid Carer’s leave




• Access to a number of fantastic rewards including free and discounted tickets to popular destinations




• Access to Blue Light Discount




• Access to our Employee Assistance Programme




• Cycle to work scheme

Our Inclusive Culture:

The Housing Plus Group is an inclusive employer committed to supporting all employees. We know that people perform better when they can be themselves, so creating a culture which is inclusive isn’t only the right thing to do, but is crucial to the success of any organisation. All of our employee networks make a positive contribution to how we are able to support all of our staff and includes networks such as our LGBTQ+ employee group, disability positive, heritage and culture and our allies’ network.

This role will require an Enhanced DBS check.

• We are committed to carrying out safeguarding checks with all our colleagues. These checks may vary according to the role you have applied for, please refer to the job description for this role for details.




• We may close this vacancy early if we receive a high volume of applications.




• If you have not received an update within 2 working weeks of submitting your application, please assume that you have been unsuccessful on this occasion.

*Terms and Conditions are subject to review and may be amended from time to time, any changes to benefits advertised would be discussed during offer and onboarding.

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• Job Reference wrekinhousinggroup/TP/751/812