Care and Support Worker

Care and Support Worker

Full-Time 27300 - 27300 € / year (est.) No home office possible
Wrekin Housing Group

At a Glance

  • Tasks: Provide compassionate care and support to residents in a dedicated environment.
  • Company: Join one of the West Midlands' largest housing and care providers.
  • Benefits: Earn £13.15 per hour, enjoy 22 days annual leave, and access health perks.
  • Other info: Inclusive culture with excellent training and career development opportunities.
  • Why this job: Make a real difference in people's lives while building meaningful connections.
  • Qualifications: A caring nature and strong communication skills are essential.

The predicted salary is between 27300 - 27300 € per year.

Salary: £13.15 per hour

Location: Vine Court, Earlswood Way, Cannock, WS11 0GQ

Contract Type: Part Time, Permanent

Hours: 21 & 30 hours per week available

Shifts available: two-week rota

  • Week one 21hr - Monday, Tuesday, Sunday 07:00am to 14:30pm
  • Week two 21hr - Thursday, Friday, Sunday 07:00am to 14:30pm
  • Week one 30hr - Friday, Saturday and Sunday 22:00 - 08:00
  • Week two 30hr - Monday, Tuesday and Wednesday 22:00 - 08:00

Are you looking for a rewarding career where you truly make a difference every day? We have a fantastic opportunity for a compassionate and dedicated individual to join our successful Domiciliary Care Service.

What Makes Us Unique?

Unlike traditional domiciliary care, all our support is provided onsite within our Retirement Living Plus properties. This means:

  • No traveling between customers – work in one dedicated location every shift
  • Build meaningful connections with multiple customers
  • A stable, supportive environment where you can thrive and be part of our amazing team

Why This Role is Perfect for You:

  • Feel a sense of pride in caring for our customers and putting them at the heart of everything we do
  • We equip you with all the skills and confidence needed to handle any situation with a robust induction programme and ongoing personal development options
  • You’ll be surrounded by colleagues and managers who support and uplift you to be the best you can be

What We’re Looking For:

  • A caring and compassionate nature
  • Strong communication skills
  • Desire to support and empower our customers and colleagues every day

If you have what it takes to put the ‘Plus’ in our Care Plus Service, we want to hear from you!

Care Plus Domiciliary Care is a CQC-regulated service and complies with all guidelines. Due to the nature of the role, an Enhanced DBS check will be required (funded by HPG).

What we can offer you:

As well as a comprehensive induction programme and excellent learning opportunities; with mandatory and specialist training available, we can offer 22 days annual leave plus bank holidays (pro-rata to hours worked) and Occupational Sick Pay. We also offer the option to join our contributory pension scheme, access to a dedicated Employee Healthcare Portal, eye care vouchers and a cycle to work scheme plus more.

About Us:

We’re one of the West Midlands’ largest housing and care providers, with over 33,000 homes and a bold vision for the future. We create places people are proud to call home.

The way we work is shaped by three simple behaviours:

  • Own it – make it happen
  • Improve it - move things forward
  • Live it – show understanding and compassion

We’re building something special and need talented people to help lead the way. There’s never been a better time to join us and make a real difference.

Our Inclusive Culture:

The Housing Plus Group is an inclusive employer committed to supporting all employees. We know that people perform better when they can be themselves, so creating a culture which is inclusive isn’t only the right thing to do, but is crucial to the success of any organisation. All of our employee networks make a positive contribution to how we are able to support all of our staff and includes networks such as our LGBTQ+ employee group, disability positive, heritage and culture and our allies’ network.

How to apply:

If you need any support in making your application, please email careers@hpg.org.uk

Closing date: Friday the 15th May 2026 - Interviews may take place throughout the advert.

We are committed to carrying out safeguarding checks with all our colleagues. These checks may vary according to the role you have applied for, please refer to the job description for this role for details.

We may close this vacancy early if we receive a high volume of applications. If you have not received an update within 2 working weeks of submitting your application, please assume that you have been unsuccessful on this occasion.

Terms and Conditions are subject to review and may be amended from time to time, any changes to benefits advertised would be discussed during offer and onboarding.

Care and Support Worker employer: Wrekin Housing Group

At Housing Plus Group, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work environment where Care and Support Workers can thrive. With a focus on personal development, comprehensive training, and the opportunity to build meaningful relationships with customers in a stable setting, our team members enjoy a fulfilling career that truly makes a difference. Located in Cannock, we provide competitive benefits including generous annual leave, occupational sick pay, and access to a dedicated Employee Healthcare Portal, ensuring our staff feel valued and empowered.

Wrekin Housing Group

Contact Detail:

Wrekin Housing Group Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Care and Support Worker

Tip Number 1

Get to know the company! Research their values and culture, especially since they emphasise compassion and support. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.

Tip Number 2

Practice your communication skills! As a Care and Support Worker, you'll need to connect with customers and colleagues alike. Role-play common scenarios with friends or family to boost your confidence before the big day.

Tip Number 3

Be ready to share your experiences! Think of specific examples where you've shown compassion or supported others. This will help you stand out and demonstrate that you have what it takes to put the 'Plus' in their Care Plus Service.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and the amazing benefits on offer, making it easier for you to prepare for your interview.

We think you need these skills to ace Care and Support Worker

Compassionate Nature
Strong Communication Skills
Empathy
Teamwork
Problem-Solving Skills
Adaptability
Time Management

Some tips for your application 🫡

Show Your Caring Side:When writing your application, let your compassionate nature shine through. Share experiences that highlight your dedication to supporting others, as this role is all about making a difference in people's lives.

Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, making it easy for us to see why you’d be a great fit for our team.

Tailor Your Application:Make sure to customise your application to reflect the specific qualities we’re looking for, like strong communication skills and a desire to empower customers. This shows us you’ve done your homework and are genuinely interested.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the info you need about the role there!

How to prepare for a job interview at Wrekin Housing Group

Know the Role Inside Out

Before your interview, make sure you thoroughly understand the responsibilities of a Care and Support Worker. Familiarise yourself with the job description and think about how your skills and experiences align with what they’re looking for. This will help you answer questions confidently and show that you’re genuinely interested in the role.

Showcase Your Compassion

In this line of work, compassion is key. Be prepared to share examples from your past experiences where you’ve demonstrated empathy and care. Whether it’s through volunteering or personal experiences, showing that you can connect with others on a human level will resonate well with the interviewers.

Prepare Questions to Ask

Interviews are a two-way street! Prepare thoughtful questions about the company culture, training opportunities, and how they support their staff. This not only shows your interest but also helps you determine if this is the right environment for you.

Practice Your Communication Skills

Strong communication is essential in this role. Practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend or family member to get comfortable discussing your experiences and answering common interview questions.