Head of Digital Services in Manchester
Head of Digital Services

Head of Digital Services in Manchester

Manchester Full-Time 43200 - 72000 £ / year (est.) No home office possible
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WRc Group

At a Glance

  • Tasks: Lead innovative digital consultancy projects in the water and environmental sectors.
  • Company: Join WRc, a pioneering centre for water innovation with over 90 years of expertise.
  • Benefits: Enjoy competitive salary, flexible benefits, life assurance, and career development opportunities.
  • Why this job: Shape the future of digital services while making a real impact on sustainability.
  • Qualifications: Degree in STEM or relevant experience in the UK water industry required.
  • Other info: Embrace a supportive culture that values diversity and promotes professional growth.

The predicted salary is between 43200 - 72000 £ per year.

WRc is expanding its Digital Consultancy capability to meet growing demand for data-driven solutions across the water and environmental sectors. We are looking for a Head of Digital Services/Principal Consultant who can combine technical rigour, commercial awareness, and creative problem-solving to help shape the future of digital services for our clients. This is a full time, hybrid role (37 hours per week) Monday - Friday.

Key Responsibilities:

  • Technical: Take ownership of your value proposition and lead the delivery of complex consultancy projects across clean water and wastewater domains. Provide subject matter expertise in one or more of the following areas:
  • GIS, spatial analysis, and geospatial data management
  • FME (Feature Manipulation Engine) workflows and automation
  • Hydraulic modelling and network/drainage impact assessments
  • Leakage strategy, network performance, and optimisation
  • Data science, analytics, and digital transformation
  • Management consulting and business transformation
  • Environmental and Social Governance (ESG)
  • Develop tailored methodologies aligned with client needs, regulatory expectations, and industry best practice.
  • Engage with stakeholders to understand requirements, communicate findings, and co-create solutions.
  • Support proposal development, including scope definition, resource planning, and pricing.
    • Client: Develop scopes of work and produce high-quality, costed proposals in line with internal quality standards. Build and maintain productive client relationships to support revenue growth and repeat business. Provide excellent customer care and be responsive to evolving client needs. Identify opportunities and lead the development of successful proposals.
    • People: Foster a team culture of proactivity, innovation, transparency, collaboration, and flexibility. Mentor and support junior colleagues in their technical and professional development. Work safely and ensure adherence to all health, safety, environmental, and quality requirements. Report positive interventions, near misses, and hazards in line with SHEQ expectations.

    Person Specification:

    • A degree in a STEM discipline or significant relevant experience within the UK water industry (e.g., network operations, asset management, leakage, GIS, digital transformation, environmental consultancy).
    • Strong understanding of UK water sector regulatory frameworks (e.g., Ofwat, Environment Agency, DWI).
    • Experience working with geospatial data, GIS platforms (e.g., ArcGIS, QGIS), and FME for data processing and automation.
    • Ability to define problems, collect and interpret data, draw valid conclusions, and make clear recommendations.
    • Excellent written and verbal communication skills, including the ability to produce high quality consultancy reports and engage confidently with clients.
    • Experience in clean water network modelling, asset management, or digital transformation programmes (desirable).
    • Familiarity with Python, SQL, or other data analysis tools (desirable).
    • Experience delivering consultancy services or working in a client facing environment (desirable).

    Salary and Benefits:

    • Competitive salary
    • Life assurance
    • A flexible benefits programme including the option to buy additional holidays, health cash plan and discounted gym membership
    • Contributory Pension Scheme
    • Regular training and career development

    We are committed to fostering an inclusive workplace that welcomes individuals from all backgrounds, experiences, and perspectives. We firmly believe that embracing and celebrating the diversity in our workforce makes us a stronger and more innovative company.

    Head of Digital Services in Manchester employer: WRc Group

    WRc is an exceptional employer that prioritises employee growth and innovation within a collaborative work culture. Located in Swindon, the company offers a competitive salary, flexible benefits, and a commitment to professional development, ensuring that employees are supported in their career aspirations while contributing to meaningful projects in the water and environmental sectors.
    WRc Group

    Contact Detail:

    WRc Group Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Head of Digital Services in Manchester

    ✨Tip Number 1

    Network like a pro! Reach out to industry contacts on LinkedIn or attend relevant events. You never know who might have the inside scoop on job openings or can put in a good word for you.

    ✨Tip Number 2

    Prepare for interviews by researching the company and its projects. Show them you’re not just another candidate; demonstrate your passion for their work and how you can contribute to their digital services.

    ✨Tip Number 3

    Practice your pitch! Be ready to explain how your skills in GIS, data analysis, or consultancy can help tackle their challenges. Keep it concise and impactful to leave a lasting impression.

    ✨Tip Number 4

    Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about joining our team.

    We think you need these skills to ace Head of Digital Services in Manchester

    Technical Rigour
    Commercial Awareness
    Creative Problem-Solving
    GIS
    Spatial Analysis
    Geospatial Data Management
    FME Workflows and Automation
    Hydraulic Modelling
    Data Science
    Analytics
    Digital Transformation
    Management Consulting
    Environmental and Social Governance (ESG)
    Stakeholder Engagement
    Excellent Written and Verbal Communication Skills

    Some tips for your application 🫡

    Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in digital services and consultancy. We want to see how your skills align with the specific requirements of the Head of Digital Services role.

    Showcase Your Expertise: Don’t hold back on demonstrating your technical knowledge, especially in areas like GIS, data science, and hydraulic modelling. We’re looking for someone who can bring real value to our team, so let your expertise shine through!

    Engage with Our Values: Familiarise yourself with our company culture and values. We appreciate candidates who resonate with our mission of innovation through collaboration, so make sure to reflect that in your application.

    Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity!

    How to prepare for a job interview at WRc Group

    ✨Know Your Stuff

    Make sure you brush up on your technical knowledge, especially in areas like GIS, spatial analysis, and data science. Be ready to discuss specific projects you've worked on that showcase your expertise in these fields.

    ✨Understand the Client's Needs

    Before the interview, research WRc and their recent projects. Think about how your skills can help them meet their clients' needs and be prepared to share ideas on how you would approach their challenges.

    ✨Showcase Your Communication Skills

    Since this role involves engaging with clients and stakeholders, practice articulating your thoughts clearly. Prepare examples of how you've successfully communicated complex information in previous roles.

    ✨Be a Team Player

    WRc values collaboration, so be ready to discuss how you've fostered teamwork in past positions. Share experiences where you've mentored others or contributed to a positive team culture.

    Head of Digital Services in Manchester
    WRc Group
    Location: Manchester
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