School Office Assistant in Redhill

School Office Assistant in Redhill

Redhill Full-Time No working from home possible
W

At a Glance

  • Tasks: Support a busy school office with reception, administration, and pupil welfare tasks.
  • Company: Wray Common Primary School, part of a supportive Multi Academy Trust.
  • Benefits: Welcoming team, professional development, and the chance to impact children's education.
  • Other info: Diverse and inclusive workplace, with applications considered as they come.
  • Why this job: Make a positive difference in a vibrant school environment while developing your skills.
  • Qualifications: Office experience, strong communication skills, and a commitment to safeguarding children.

Wray Common Primary School is seeking to appoint a professional, organised and enthusiastic School Office Assistant to join our school office team. This is an exciting opportunity for someone who enjoys working with children, parents and staff in a busy school environment and who takes pride in delivering excellent customer service and administrative support. As the first point of contact for many visitors, you will play a key role in creating a welcoming and efficient school office while supporting a range of administrative, financial and pupil welfare functions.

The successful candidate will provide day-to-day reception and administrative support as part of the school's office team.

Responsibilities will include:

  • Providing a welcoming reception service for visitors, parents and telephone enquiries.
  • Supporting attendance administration and school meal arrangements.
  • Managing school dinner balances and liaising with parents regarding payments.
  • Supporting pupil welfare, including first aid administration and medication procedures.
  • Maintaining school records and assisting with systems such as Arbor and online payment platforms.
  • Processing invoices and supporting financial administration.
  • Assisting with safeguarding administration, including DBS checks and volunteer training coordination.
  • Producing routine correspondence, arranging mail and supporting general office functions.
  • Providing administrative support to ensure the effective running of the school office.

We are looking for someone who:

  • Has experience of working in an office environment as part of a team.
  • Possesses excellent organisational and administrative skills.
  • Demonstrates strong verbal and written communication skills.
  • Has excellent interpersonal skills and can build positive relationships with children and adults.
  • Is confident using Microsoft Office applications and other ICT systems.
  • Demonstrates a strong commitment to safeguarding and promoting the welfare of children.

In return, we can offer:

  • A welcoming and supportive team environment.
  • The opportunity to make a positive difference to children's educational experience.
  • Ongoing professional development opportunities.
  • The chance to work within a successful and growing Multi Academy Trust committed to excellence and safeguarding.

Applications will be considered upon receipt, and we reserve the right to appoint someone sooner than this if we identify a suitable candidate. You are therefore encouraged to apply for the role as soon as possible.

We want to attract the broadest range of talented people to be part of our Trust. We strive to create a diverse and inclusive environment and welcome applicants from all backgrounds. If you need any specific support or require alternative formats, please contact us.

Greensand Multi Academy Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. The post is exempt from the Rehabilitation of Offenders Act 1974 and the successful candidate will be required to have an enhanced DBS check and an overseas criminal records check if you have lived or worked outside the UK within the last 10 years. Shortlisted candidates will also be subject to an online check in accordance with the updated KCSIE statutory guidance.

#J-18808-Ljbffr

School Office Assistant in Redhill employer: Wray Common Primary School

Wray Common Primary School is an exceptional employer, dedicated to fostering a supportive and nurturing environment for both staff and students. With a strong emphasis on career development within the Greensand Multi Academy Trust, teachers are encouraged to grow professionally while contributing to the vibrant school community. Located in a welcoming area, the school prioritises the wellbeing of its employees, making it an ideal place for those seeking meaningful and rewarding employment.

W

Contact Details:

Wray Common Primary School Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land School Office Assistant in Redhill

Get to Know the Company Culture

Before jumping into applications, it’s super helpful to understand the vibe at Wray Common Primary School. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.

Join Customer Support Communities

Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Wray Common Primary School before they even post them.

Attend Job Fairs or Networking Events

Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!

Show Off Your Skills with Customer Interactions

In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!

We think you need these skills to ace School Office Assistant in Redhill

Customer Service
Administrative Support
Reception Skills
Organisational Skills
Verbal Communication
Written Communication
Interpersonal Skills

Some tips for your application 🫡

Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.

Tailor Your Cover Letter to Wray Common Primary School:Your cover letter is your chance to shine! Tell us why you want to work at Wray Common Primary School specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!

Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!

Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Wray Common Primary School!

How to prepare for a job interview at Wray Common Primary School

Show Off Your People Skills

In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!

Know the Tools of the Trade

Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!

Show Genuine Enthusiasm

As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!

Practice Common Scenarios

Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.