Warehouse Operations Manager in Worcester

We're looking for an experienced Warehouse Operations Manager to take ownership of the full warehouse operation for a large, leading foodservice distributor based in Worcester. This is a high-energy, fast-paced operation where service, accuracy, efficiency and deadlines are critical. You'll be responsible for leading a busy warehouse and dispatch operation, developing your team, driving continuous improvement and ensuring operational performance consistently meets business and customer expectations.

This is a fantastic opportunity for an ambitious warehouse leader who thrives in a challenging environment and is looking to make a genuine impact within a growing and established organisation.

The Role

As Warehouse Operations Manager, you'll have overall responsibility for the day-to-day warehouse operation, ensuring the site operates safely, efficiently and effectively. You will:

• Lead and manage a large warehouse and dispatch operation in a fast-paced environment.
• Take full operational responsibility for warehouse performance, productivity and service levels.
• Lead, motivate and develop a sizeable warehouse team, creating a strong culture of accountability and high performance.
• Drive continuous improvement initiatives across warehouse processes, systems and ways of working.
• Set clear expectations and KPIs, monitor performance and take appropriate action where required.
• Manage performance effectively, supporting team development while addressing underperformance where necessary.
• Ensure customer orders are picked, checked and dispatched accurately and on time.
• Ensure the operation consistently meets demanding deadlines and service requirements.
• Work closely with other areas of the business to ensure effective stock flow, order fulfilment and dispatch.
• Identify opportunities to improve efficiency, reduce costs and maximise warehouse productivity.
• Maintain high standards of health & safety, compliance, housekeeping and operational discipline.
• Lead the operation through periods of peak demand, ensuring resources are effectively planned and deployed.
• Coach and develop your management team and wider warehouse workforce.

About You

We're looking for an experienced warehouse or distribution leader who is comfortable operating in a high-volume, fast-paced environment. You'll ideally have:

• Proven experience managing a busy warehouse operation, ideally within foodservice, FMCG, retail, grocery or another high-volume distribution environment.
• Strong experience leading and developing large operational teams.
• A track record of driving improvements in warehouse performance, productivity and efficiency.
• Experience managing KPIs, targets and operational performance.
• Confidence in managing people, including performance management and development.
• Strong organisational skills and the ability to prioritise effectively when working to tight deadlines.
• A hands-on, visible leadership style with the ability to engage and motivate teams.
• Excellent problem-solving and decision-making skills.
• The resilience and commercial awareness to thrive in a demanding operational environment.
• A strong focus on health & safety, service and operational standards.

What's on Offer?

• Salary up to £60,000, depending on experience.
• Opportunity to join a large, leading foodservice distributor.
• Excellent opportunities for career development and progression.
• Generous holiday allowance, with the opportunity to purchase additional holiday.
• Healthcare plan.
• Life cover.
• High street discounts and employee benefits.
• A genuine opportunity to make your mark on a busy, high-performing operation.

The Opportunity

This is a role for someone who enjoys being at the heart of a busy operation, leading from the front, developing people and finding better ways of working. If you're an experienced Warehouse Operations Manager, Warehouse Manager, Distribution Manager or Senior Operations Manager with a proven track record of leading fast-paced warehouse and dispatch operations, we'd like to hear from you.