At a Glance
- Tasks: Manage international air import shipments and ensure outstanding customer service.
- Company: Growing freight forwarding business in Manchester with a dynamic team.
- Benefits: Competitive salary up to £30,000 and opportunities for career growth.
- Other info: Work with a supportive team and build strong customer relationships.
- Why this job: Join a fast-paced environment and make a real impact in logistics.
- Qualifications: 2-3 years experience in air import freight forwarding and strong communication skills.
Location: Manchester, M17 - office based
Salary: Up to £30,000 DOE
My client is seeking an experienced Air Import Operator to join their growing freight forwarding business based in Manchester. This is an excellent opportunity for an organised and customer-focused individual with experience in international air freight imports to join a busy operations team.
You will be responsible for managing import shipments from arrival through to final delivery, ensuring all customs and operational requirements are completed accurately while delivering outstanding customer service.
Responsibilities:
- Coordinate international air import shipments from origin through to final delivery.
- Liaise with overseas agents, airlines, customers, hauliers and customs authorities.
- Arrange customs clearance and ensure all documentation is compliant.
- Monitor shipment progress and provide proactive updates to customers.
- Prepare and process import documentation including MAWBs, HAWBs and delivery orders.
- Arrange collections and final deliveries across the UK.
- Handle customer enquiries and resolve operational issues efficiently.
- Ensure all files are completed accurately and invoiced promptly.
- Maintain excellent communication with internal departments and external partners.
- Ensure compliance with HMRC regulations, IATA procedures and company operating standards.
- Build and maintain strong customer relationships through exceptional service.
Requirements:
- Previous experience working within an Air Import Freight Forwarding role (2-3 years' experience).
- Good understanding of UK customs procedures.
- Experience dealing with airlines, overseas agents and transport providers.
- Strong knowledge of import documentation.
- Excellent organisational skills with the ability to prioritise multiple shipments.
- Strong communication and customer service skills.
- Ability to work effectively within a fast-paced freight forwarding environment.
- Experience using CargoWise or a similar freight forwarding system would be advantageous.
Air Import Operator in Trafford Park employer: WR Logistics
WR Logistics is an exceptional employer located in Bradford, offering a dynamic work environment where career development is prioritised. With a competitive salary and a supportive team culture, employees benefit from a Monday to Friday working pattern and ample training opportunities, making it an ideal place for those looking to grow within the freight forwarding industry.
StudySmarter Expert Advice🤫
We think this is how you could land Air Import Operator in Trafford Park
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like WR Logistics and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at WR Logistics!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like WR Logistics keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Air Import Operator in Trafford Park
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to WR Logistics:This is your chance to really connect with the team at WR Logistics. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at WR Logistics
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with WR Logistics.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show WR Logistics that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at WR Logistics. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
