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- Tasks: Manage ocean freight import bookings and ensure smooth shipment processes.
- Company: Join a well-established freight forwarding business in Wednesbury.
- Benefits: Enjoy private healthcare, a monthly bonus scheme, and 20 days holiday.
- Other info: Fast-paced environment with opportunities for growth and development.
- Why this job: Be part of a dynamic team and make an impact in the logistics industry.
- Qualifications: 2+ years in freight forwarding with strong ocean freight experience.
Location: Wednesbury
Salary: Up to £37,000 per annum
Job Type: Permanent, Full-time
Hours: Monday to Friday, 08:30 to 17:00
Benefits: Private healthcare, monthly bonus scheme, 20 days holiday plus bank holidays
We are recruiting for an experienced Ocean Freight Forwarding Coordinator to join a well-established freight forwarding business based in Wednesbury. This is a fantastic opportunity for someone with strong ocean freight experience who is confident managing import bookings, liaising with overseas agents and co-loaders, and keeping customers updated throughout the full shipment process. The role would suit an experienced Freight Forwarder, Ocean Freight Operator, Import Coordinator, Sea Freight Coordinator or Freight Operations Coordinator looking for a permanent role with a competitive salary and additional benefits.
Package
- Salary up to £37,000 per annum
- Monthly bonus scheme after successful completion of 6-month probation
- Private healthcare
- Monday to Friday working hours 08:30 to 17:00
- 20 days holiday plus bank holidays
- Permanent full-time position
The Role
As an Ocean Freight Forwarding Coordinator, you will be responsible for managing ocean freight import bookings from start to finish. You will work closely with customers, suppliers, overseas agents, co-loaders and customs clearance agents to ensure shipments are handled accurately and efficiently. You will be joining a busy operations team, so strong organisation, attention to detail and the ability to work under pressure are essential.
Key Responsibilities
- Receive, process and manage ocean freight import bookings within agreed timeframes
- Handle FCL and LCL import shipments
- Liaise with co-loaders and overseas agents to arrange shipments
- Enter new bookings accurately onto the company system, BoxTop
- Send booking confirmations to suppliers and clients
- Track shipments and monitor import ETAs
- Keep customers updated throughout the full shipment process
- Identify and resolve issues, including vessel delays and potential shipment problems
- Source alternative options where required
- Manage cross-trade bookings when needed
- Send customs clearance templates to the import clearance agent before UK arrival
- Ensure customs clearance is arranged correctly on behalf of the company
- Close jobs once completed to customer satisfaction
- Maintain accurate data and ensure all information is entered within required timescales
Requirements
- Minimum 2 years' experience within freight forwarding
- Ocean freight experience is essential
- Good knowledge of FCL and LCL shipments
- Import operations experience would be highly beneficial
- Experience using BoxTop would be advantageous
- Strong verbal and written communication skills
- Excellent customer service skills
- Good problem-solving and negotiation skills
- Strong planning and organisational ability
- High level of attention to detail
- Able to work well in a fast-paced environment
- Confident working independently and as part of a team
Ocean Freight Imports in Tipton employer: WR Logistics
Contact Detail:
WR Logistics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ocean Freight Imports in Tipton
✨Tip Number 1
Network like a pro! Reach out to your connections in the freight forwarding industry and let them know you're on the lookout for opportunities. Sometimes, it's all about who you know, so don't be shy about asking for referrals or advice.
✨Tip Number 2
Prepare for interviews by researching the company and the role. Understand their operations and be ready to discuss how your ocean freight experience aligns with their needs. We want you to shine, so practice common interview questions and have examples ready!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the position. It keeps you fresh in their minds and demonstrates your professionalism—plus, it’s a great chance to reiterate why you’re the perfect fit.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, we’re here to support you every step of the way in landing that dream job!
We think you need these skills to ace Ocean Freight Imports in Tipton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your ocean freight experience and relevant skills. We want to see how your background fits the role, so don’t be shy about showcasing your achievements in freight forwarding!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Ocean Freight Forwarding Coordinator position. Share specific examples of how you've managed import bookings and liaised with agents.
Show Off Your Communication Skills: Since strong verbal and written communication skills are key for this role, make sure your application reflects that. Keep your language clear and professional, and double-check for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at WR Logistics
✨Know Your Ocean Freight Inside Out
Make sure you brush up on your ocean freight knowledge before the interview. Understand the differences between FCL and LCL shipments, and be ready to discuss your experience managing import bookings. This will show that you're not just familiar with the terms but can apply them in real-world scenarios.
✨Showcase Your Communication Skills
Since the role involves liaising with various stakeholders, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated with customers, suppliers, and agents in the past. This will demonstrate your strong verbal and written communication skills, which are crucial for the job.
✨Be Ready to Problem-Solve
Think of specific instances where you've had to resolve issues, like vessel delays or shipment problems. Be prepared to discuss these situations during the interview, highlighting your problem-solving and negotiation skills. This will illustrate your ability to handle challenges under pressure.
✨Demonstrate Your Organisational Skills
The role requires strong planning and organisational abilities, so come prepared with examples of how you've managed multiple tasks or projects simultaneously. Discuss any tools or systems you've used, like BoxTop, to keep everything on track. This will show that you can thrive in a fast-paced environment.