Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage customer accounts and ensure top-notch service delivery.
- Company: Global freight forwarding organisation with a focus on client care.
- Benefits: 25 days holiday, private medical cover, and hybrid working options.
- Why this job: Join a dynamic team and make a difference in customer satisfaction.
- Qualifications: Experience in freight forwarding and excellent communication skills.
- Other info: Full-time role with opportunities for career growth.
The predicted salary is between 36000 - 60000 £ per year.
A global freight forwarding organisation is seeking an Account Manager to join their Southampton team. This role prioritises account management and customer care over new business sales.
Responsibilities include:
- Managing customer accounts
- Ensuring service delivery
- Maintaining performance data
Candidates should have freight forwarding experience and strong communication skills.
The role offers full-time employment, with benefits including 25 days holiday, private medical cover, and potential for hybrid working.
Freight Account Manager – Client Care & Operations in Southampton employer: WR Logistics
Contact Detail:
WR Logistics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Freight Account Manager – Client Care & Operations in Southampton
✨Tip Number 1
Network like a pro! Reach out to your connections in the freight forwarding industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its values, especially their approach to client care and operations. We want to see you shine by showing how your experience aligns with their needs.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. It shows your enthusiasm for the role and reinforces your communication skills.
✨Tip Number 4
Apply through our website! We make it easy for you to find roles that match your skills. Plus, it helps us keep track of your application and ensures you get the attention you deserve.
We think you need these skills to ace Freight Account Manager – Client Care & Operations in Southampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your freight forwarding experience and showcases your account management skills. We want to see how your background aligns with the role, so don’t be shy about emphasising relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about client care and operations. We love seeing candidates who can communicate their enthusiasm for the role and our company.
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors – we appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at WR Logistics
✨Know Your Freight Forwarding Stuff
Make sure you brush up on your freight forwarding knowledge before the interview. Understand the key processes, terminology, and challenges in the industry. This will show that you're not just a good communicator but also someone who knows the ins and outs of the job.
✨Showcase Your Customer Care Skills
Since this role focuses on account management and customer care, be ready to share specific examples of how you've successfully managed client relationships in the past. Think about times when you went above and beyond to ensure customer satisfaction.
✨Prepare for Performance Data Questions
Expect questions about how you track and maintain performance data. Be prepared to discuss any tools or methods you've used in previous roles to monitor service delivery and improve client outcomes. This will demonstrate your analytical skills and attention to detail.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the company's approach to client care, or how they measure success in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
