At a Glance
- Tasks: Coordinate air freight shipments from booking to delivery with top-notch customer service.
- Company: Join a leading logistics firm in a dynamic and supportive environment.
- Benefits: Earn up to £32,000, enjoy 25 days holiday, and work Monday to Friday.
- Other info: Great opportunity for career growth in the logistics and supply chain industry.
- Why this job: Be part of a fast-paced team and make a real impact in global logistics.
- Qualifications: Experience in freight forwarding and strong organisational skills required.
The predicted salary is between 32000 - 32000 £ per year.
We are looking for a highly organised and motivated Air Freight Operations Coordinator to join our clients growing operations team. This role is responsible for coordinating import and export air freight shipments from initial booking through to final delivery, ensuring shipments are handled efficiently, compliantly, and with excellent customer service.
The successful candidate will work closely with customers, airlines, overseas agents, hauliers, and customs authorities to ensure smooth day-to-day operations while maintaining high standards of accuracy and professionalism.
Location: Solihull, West Midlands
Salary: £26,000 - £32,000 per annum (depending on experience)
Hours: Monday to Friday, 9:00 - 17:00 (1-hour unpaid lunch break)
Holiday: 25 days annual leave, plus statutory bank holidays
Key Responsibilities:
- Coordinate import and export air freight shipments from booking through to final delivery.
- Prepare and process all required shipping documentation, including: House Air Waybills (HAWBs), Master Air Waybills (MAWBs), Cargo manifests, Customs documentation, Airline documentation.
- Arrange bookings with airlines and approved handling agents.
- Monitor shipment progress and proactively communicate updates to customers and stakeholders.
- Accurately enter and maintain shipment information within the company's transport management system.
- Liaise with overseas agents, airlines, hauliers, customs authorities, and warehouse teams to ensure shipments move efficiently.
- Resolve operational issues quickly and effectively to minimise disruption.
- Ensure all shipments comply with aviation security, customs regulations, and company procedures.
- Maintain accurate operational records and documentation.
- Provide excellent customer service by responding promptly to customer enquiries.
- Support the wider operations team with additional duties as required.
Skills & Experience:
- Experience within freight forwarding.
- Experience with a UK based freight forwarder.
- Strong administrative and organisational skills.
- Good working knowledge of Microsoft Office, particularly Excel and Outlook.
- Excellent written and verbal communication skills.
- Ability to work effectively in a fast-paced operational environment.
- Strong attention to detail and problem-solving skills.
- Positive, proactive attitude with the ability to work well as part of a team.
- Experience using freight management systems such as CargoWise, ASM, Sequoia, or similar.
- Understanding of customs procedures and documentation.
StudySmarter Expert Advice🤫
We think this is how you could land Airfreight Coordinator in Solihull
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like WR Logistics.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by WR Logistics. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Airfreight Coordinator in Solihull
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at WR Logistics, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at WR Logistics and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into WR Logistics. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at WR Logistics
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at WR Logistics.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to WR Logistics.
