At a Glance
- Tasks: Manage key road freight accounts and coordinate shipments across Europe.
- Company: Join a growing global freight forwarding company with modern offices.
- Benefits: Salary up to £35,000, flexible hours, and excellent career progression.
- Other info: Dynamic role with ongoing training and development opportunities.
- Why this job: Be part of a supportive team and make an impact in international logistics.
- Qualifications: Experience in road freight forwarding and strong customer service skills.
The predicted salary is between 35000 - 35000 £ per year.
Road Freight Key Account Coordinator
A growing global freight forwarding company is looking for an experienced Road Freight Key Account Coordinator to join its team in Maldon.
This is an excellent opportunity to join a successful international business that offers modern offices, a supportive working environment and plenty of room for long-term career progression.
The Role
- Managing the day-to-day requirements of key road freight customers
- Coordinating European import and export road freight shipments
- Handling groupage, part-load and full-load movements
- Acting as the main point of contact for assigned customer accounts
- Building and maintaining strong relationships with customers
- Liaising with hauliers, overseas agents, depots and internal departments
- Obtaining rates and negotiating with transport suppliers
- Preparing quotations and responding to customer enquiries
- Monitoring shipments from collection through to final delivery
- Providing customers with regular and accurate shipment updates
- Resolving delays, delivery issues and operational queries
- Completing and checking relevant transport documentation
- Updating internal systems with accurate shipment and customer information
- Monitoring service levels and ensuring customer expectations are consistently met
- Identifying opportunities to grow and develop existing accounts
- Supporting the wider road freight operations team when required
Requirements
- Previous experience within road freight forwarding
- Experience handling European import or export road freight shipments
- Knowledge of groupage, part-load and full-load movements
- Experience managing customer accounts or key clients
- Strong customer service and relationship-building skills
- Excellent communication and organisational abilities
- The ability to manage multiple shipments and priorities
- Confidence dealing with customers, hauliers and overseas partners
- Strong attention to detail
- Good problem-solving skills
- Experience using freight forwarding or transport management systems
Package and Benefits
- Salary up to £35,000, depending on experience
- Monday to Friday working hours
- Choice of 8:30am to 5:00pm or 9:00am to 5:30pm
- Modern office environment
- Permanent position
- Opportunity to join a growing global company
- Excellent opportunities for career progression
- Ongoing training and development
- Supportive and professional team
- Exposure to international road freight operations
- Opportunity to manage and develop established key accounts
This position would suit an experienced road freight professional who is looking to join a progressive international company with genuine opportunities to develop and progress.
Apply today with an up-to-date CV to be considered for this Road Freight Key Account Coordinator position in Maldon, Essex.
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Road Freight Key Accounts employer: WR Logistics
WR Logistics is an exceptional employer located in Bradford, offering a dynamic work environment where career development is prioritised. With a competitive salary and a supportive team culture, employees benefit from a Monday to Friday working pattern and ample training opportunities, making it an ideal place for those looking to grow within the freight forwarding industry.
