At a Glance
- Tasks: Manage shipments across air, sea, and road freight while delivering top-notch customer service.
- Company: Join a well-established freight forwarding business in the Portsmouth area.
- Benefits: Earn between £30,000 - £35,000 with a stable work environment and Monday to Friday hours.
- Other info: Great opportunity for career growth in a fast-paced environment.
- Why this job: Take ownership of shipments and make a real impact in the logistics industry.
- Qualifications: Experience in freight forwarding and strong customer service skills are essential.
We are seeking an experienced Multi-Modal Freight Forwarder to join a well-established freight forwarding business based in the Portsmouth area. This is an excellent opportunity for a freight professional with experience across air, sea, and road freight who enjoys managing shipments from start to finish and delivering exceptional customer service.
The successful candidate will take full ownership of shipments throughout the entire forwarding process, working closely with customers, carriers, and customs authorities to ensure smooth and efficient transportation.
Salary & Benefits
- £30,000 - £35,000 per annum
- Monday to Friday working hours
- Stable and supportive working environment
- Opportunity to work across all freight modes with end-to-end shipment ownership
Key Responsibilities
- Manage import and export shipments across air, sea, and road freight.
- Handle the complete freight forwarding process from quotation through to final delivery.
- Prepare and process shipping documentation including Air Waybills, Bills of Lading, and customs entries.
- Arrange collections, bookings, and freight labelling.
- Monitor shipments proactively and provide updates to customers.
- Liaise with carriers, shipping lines, airlines, customs authorities, and clients.
- Track deliveries and obtain Proofs of Delivery (PODs).
- Resolve operational issues and ensure customer expectations are met.
- Prepare and issue invoices upon completion of shipments.
- Ensure compliance with customs and freight forwarding regulations.
Requirements
- Previous experience as a Freight Forwarder handling air, sea, and road freight.
- Strong customs entry knowledge and experience.
- Ability to manage shipments independently from start to finish.
- Excellent customer service and communication skills.
- Strong organisational skills with attention to detail.
- Experience preparing freight forwarding documentation.
- Ability to work effectively in a fast-paced environment.
Location
Candidates should ideally be based within a reasonable commute of Portsmouth. Applications from individuals located in nearby areas of Hampshire will also be considered.
Multi Modal Freight Forwarder in Portsmouth employer: WR Logistics
Join a leading freight forwarding business in the Portsmouth area, where you will thrive in a stable and supportive work environment that values your expertise in managing shipments across air, sea, and road. With a focus on exceptional customer service and end-to-end shipment ownership, this role offers you the chance to develop your skills while enjoying a Monday to Friday schedule, competitive salary, and opportunities for professional growth within a dynamic team.
StudySmarter Expert Advice🤫
We think this is how you could land Multi Modal Freight Forwarder in Portsmouth
✨Tip Number 1
Network like a pro! Reach out to your connections in the logistics industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their freight forwarding processes. Be ready to discuss your experience with air, sea, and road freight, and how you've handled shipments from start to finish.
✨Tip Number 3
Showcase your customer service skills during interviews. Share specific examples of how you've gone above and beyond for clients, as this is crucial in the freight forwarding world. Remember, happy customers lead to repeat business!
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities in the logistics sector, and applying directly can give you an edge. Plus, it’s super easy to keep track of your applications with us.
We think you need these skills to ace Multi Modal Freight Forwarder in Portsmouth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Multi-Modal Freight Forwarder role. Highlight your experience with air, sea, and road freight, and don’t forget to showcase your customer service skills. We want to see how you’ve managed shipments from start to finish!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Share specific examples of how you've handled freight forwarding processes and resolved operational issues. We love a good story!
Show Off Your Attention to Detail:In the freight forwarding world, details matter! Make sure your application is free from typos and errors. We appreciate candidates who take the time to ensure their documents are polished and professional.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you in the running for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at WR Logistics
✨Know Your Freight Forwarding Basics
Make sure you brush up on your knowledge of air, sea, and road freight processes. Be ready to discuss specific examples from your past experience where you managed shipments from start to finish, as this will show your understanding of the role.
✨Show Off Your Customer Service Skills
Since exceptional customer service is key in this role, prepare to share stories that highlight your communication skills and how you've resolved issues for clients in the past. Think about times when you went above and beyond to meet customer expectations.
✨Get Familiar with Shipping Documentation
Be prepared to talk about the various shipping documents you'll encounter, like Air Waybills and Bills of Lading. You might even be asked to explain how you ensure compliance with customs regulations, so having a solid grasp of these details will set you apart.
✨Demonstrate Your Organisational Skills
In a fast-paced environment, being organised is crucial. Come equipped with examples of how you've successfully managed multiple shipments simultaneously, and how your attention to detail has helped prevent operational issues in the past.
