Operations Coordinator - Bradford

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Freight Forwarding Operator – Bradford – 30,000- 35,000 (DOE)

Join our growing team as a Freight Forwarding Operator, where you\’ll play a key role in coordinating international and domestic shipments across air, sea, courier, and land freight. This is a full-time, permanent position based at our Low Moor, Bradford office.

Hours: Monday to Friday, 09:00 – 17:00 (1 hour lunchbreak)

Salary: 30,000- 35,000 (DOE)

Why Join Us?

We offer a supportive work environment along with a range of valuable benefits:

• Company pension scheme
• Health Plan (cashback on healthcare services including dental, optical, physiotherapy, and specialist consultations)
• Commission package after qualifying period, offering extra earning potential

The Role

As a Freight Forwarding Operator, you will support the full shipment process, ensuring the smooth movement of goods and effective communication with clients and carriers.

Key Responsibilities

• Shipment Coordination:
  • Assist in booking shipments with carriers (air, sea, courier, and land)
  • Track and monitor cargo movements
  • Communicate shipment status to clients
• Customer & Supplier Communication:
  • Liaise with customers, agents, suppliers, and freight companies
  • Provide regular updates and resolve any shipping issues
  • Handle inquiries and complaints professionally
• Billing & Invoicing:
  • Generate customer invoices and process purchase invoices
  • Verify freight charges and coordinate with the accounts team
• Data Entry & System Management:
  • Input shipment details into freight management systems (e.g., Realm)
  • Maintain accurate and up-to-date records

What We\’re Looking For

• Strong organizational skills with the ability to manage multiple shipments
• High attention to detail to ensure documentation accuracy
• Good communication skills to interact effectively with clients and suppliers
• Basic knowledge of freight terms, Incoterms, and shipping regulations (training provided)
• Problem-solving mindset for managing unexpected shipment delays or issues
• Proficiency in Microsoft Office (Excel, Word) and familiarity with logistics software

WR Logistics is the #1 recruitment partner for vacancies in the logistics industry across the UK. We recruit for permanent and contract roles.

WR is acting as an Employment Agency for this vacancy.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Truck Transportation

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