At a Glance
- Tasks: Manage export bookings and liaise with suppliers and customers in a fast-paced logistics environment.
- Company: Join a leading freight forwarding team in Oldbury with a dynamic culture.
- Benefits: Enjoy 20 days holiday, private healthcare, and an attractive monthly bonus scheme.
- Other info: Work Monday to Friday, 08:30 to 17:00, with excellent career growth opportunities.
- Why this job: Make an impact in the logistics industry while developing your skills in export operations.
- Qualifications: Minimum 2 years' experience in freight forwarding and strong customer service skills.
The predicted salary is between 35000 - 35000 £ per year.
We are recruiting for an experienced Export Freight Forwarder to join a busy freight forwarding team based in Oldbury. This is an excellent opportunity for someone with a strong background in export operations who enjoys managing bookings, liaising with suppliers and customers, and working in a fast-paced logistics environment.
The successful candidate will have previous freight forwarding experience, ideally covering sea and air freight exports, and will be confident handling FCL, LCL and air freight shipments from booking through to completion.
Key Responsibilities- Receive, process and manage multiple incoming export bookings from a range of customers within agreed timeframes.
- Handle worldwide sea and air freight exports, including FCL, LCL and air freight shipments.
- Liaise with shipping lines, consolidators, air freight agents, suppliers and customers.
- Input new bookings accurately into the company booking platform, Box Top.
- Send booking confirmations to suppliers and clients.
- Manage job tracking and provide regular customer updates throughout the shipment process.
- Resolve operational issues including haulage delays, vessel details and sourcing alternative options where required.
- Ensure all jobs are closed correctly once completed to customer satisfaction.
- Maintain high levels of data quality and accuracy across the company's bespoke systems.
- Work in line with company standards, guidelines and operational procedures.
- Minimum 2 years' experience within the freight forwarding sector.
- Previous experience handling export bookings and operations.
- Experience with sea freight exports, air freight exports, FCL and LCL would be highly beneficial.
- Strong customer service skills with the ability to build rapport over the phone.
- Excellent verbal and written communication skills.
- Strong planning, organisation and attention to detail.
- Proven problem-solving and negotiation skills.
- Ability to work independently and follow agreed company guidelines and policies.
- A team player who can work effectively in a fast-paced and exciting environment.
- A structured and accurate approach to daily workload.
- Salary up to £35,000.
- Permanent full-time position.
- Based in Oldbury.
- Monday to Friday working hours, 08:30 to 17:00.
- 20 days holiday, excluding bank holidays.
- Private healthcare.
- Attractive monthly bonus scheme.
Export Bookings Operator in Oldbury employer: WR Logistics
Join a dynamic team at our Oldbury location, where we prioritise employee well-being and professional growth. With competitive salaries, private healthcare, and an attractive bonus scheme, we foster a supportive work culture that values collaboration and excellence in the fast-paced logistics sector. Our commitment to your development ensures that you will thrive in your role as an Export Bookings Operator, making a meaningful impact in the world of freight forwarding.
StudySmarter Expert Advice🤫
We think this is how you could land Export Bookings Operator in Oldbury
✨Tip Number 1
Network like a pro! Reach out to your contacts in the logistics industry and let them know you're on the hunt for an Export Bookings Operator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of sea and air freight operations. Be ready to discuss your previous experience with FCL and LCL shipments, as well as how you've handled challenges in the past. Confidence is key!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Check out our website for openings that suit your skills and interests, and make sure to tailor your approach to each company.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s also a great opportunity to reiterate why you’re the perfect fit for the Export Bookings Operator position.
We think you need these skills to ace Export Bookings Operator in Oldbury
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Export Bookings Operator role. Highlight your experience in freight forwarding, especially with sea and air exports. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about logistics and how your previous roles have prepared you for this position. We love seeing enthusiasm and a personal touch!
Showcase Your Communication Skills:Since this role involves liaising with customers and suppliers, make sure your written communication is clear and professional. We appreciate candidates who can convey information effectively, so keep that in mind when drafting your application.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at WR Logistics
✨Know Your Freight Forwarding Stuff
Make sure you brush up on your knowledge of export operations, especially sea and air freight. Be ready to discuss FCL, LCL, and how you’ve managed bookings in the past. This shows you’re not just familiar with the terms but can apply them practically.
✨Show Off Your Customer Service Skills
Since this role involves liaising with customers and suppliers, prepare examples of how you've built rapport and resolved issues in previous roles. Think about specific situations where your communication made a difference.
✨Be Ready for Problem-Solving Questions
Expect questions that test your problem-solving abilities. Have a few scenarios in mind where you successfully navigated operational challenges, like haulage delays or sourcing alternatives. This will demonstrate your critical thinking and negotiation skills.
✨Demonstrate Your Organisational Skills
The job requires strong planning and attention to detail. Prepare to discuss how you manage multiple bookings and ensure data accuracy. You might even want to bring a sample of your organisational methods to show how you keep everything on track.
