At a Glance
- Tasks: Manage international export shipments and provide exceptional customer service throughout the process.
- Company: Respected international logistics specialist with a strong reputation for quality service.
- Benefits: Salary up to £36,000, 30 days holiday, company pension, and career growth opportunities.
- Other info: Opportunity to develop specialist expertise in international shipping and relocation logistics.
- Why this job: Join a unique operation where customer service meets logistics expertise in a supportive environment.
- Qualifications: 2+ years in ocean freight forwarding or logistics, strong communication, and organisational skills.
The predicted salary is between 30000 - 34000 £ per year.
Our client is a long-established and highly respected international logistics and relocation specialist, supporting customers with overseas moves and personal shipping requirements across the globe. Operating for almost three decades, they have built an outstanding reputation for delivering a premium, customer-focused service. With a strong international network, advanced shipping processes, and a commitment to quality, they continue to be recognised as a leader within their sector.
Due to continued growth, they are now seeking an experienced Ocean Export Coordinator to join their Bristol-based operations team. This is an excellent opportunity for someone with ocean freight forwarding, export shipping, international removals, or logistics experience who enjoys taking ownership of shipments from booking through to final delivery while providing exceptional customer service throughout the process.
What's on Offer?
- Salary up to £36,000 depending on experience
- 30 Days Holiday
- Monday-Friday 09:00-17:30
- Company pension scheme
- Stable, long-term career opportunity with a well-established business
- Friendly and supportive working environment
- Genuine autonomy and responsibility within your role
- Opportunity to develop specialist expertise in international shipping and relocation logistics
- Exposure to global supply chains and international freight networks
- A business that invests heavily in service quality, operational efficiency, and customer experience
The Role
As Ocean Export Coordinator, you will be responsible for managing international export shipments from start to finish, ensuring customers receive a seamless and professional service throughout their relocation journey.
Key Responsibilities
- Manage ocean export shipments from booking through to final destination delivery
- Act as the primary point of contact for customers throughout the shipping process
- Liaise with shipping lines, overseas agents, and international partners to secure bookings and manage schedules
- Prepare and issue shipping instructions and Bills of Lading
- Complete export customs declarations using HMRC CDS
- Monitor shipment progress and proactively communicate updates to customers
- Coordinate customs clearance and final delivery arrangements with overseas partners
- Produce customer invoices using internal systems
- Maintain accurate shipment records and documentation
- Resolve operational issues quickly and professionally to minimise disruption to customers
- Ensure all shipments are handled in line with company procedures and compliance requirements
About You
We are looking for an organised and customer-focused export professional who can confidently manage multiple shipments while maintaining exceptional attention to detail.
Essential Requirements
- Minimum 2 years' experience within ocean freight forwarding, export shipping, logistics, or international removals
- Strong understanding of ocean export procedures and shipping documentation
- Excellent communication and customer service skills
- Strong organisational and time management abilities
- High level of accuracy and attention to detail
- Good IT skills including Microsoft Office
- Ability to work independently while contributing to a collaborative team environment
Desirable Experience
- Experience preparing Bills of Lading and shipping instructions
- Experience working with shipping lines, NVOCCs, and overseas agents
- Experience handling both FCL and LCL shipments
- Knowledge of customs procedures and export compliance
- Experience within household goods, relocation, or international removals sectors
Why Join?
This is not a traditional freight forwarding role. You'll be part of a specialist operation where every shipment is unique and where customer service is just as important as operational excellence. The business prides itself on providing a premium end-to-end service, combining logistics expertise with a personal approach that customers genuinely value.
With regular global sailings, established international partnerships, advanced customs capabilities, and a reputation built over nearly 30 years, this is an opportunity to join a company that continues to set high standards within the international shipping and relocation sector.
If you're an experienced Ocean Export Coordinator looking for a role where you can take ownership of shipments, build strong customer relationships, and develop your career within a growing specialist business, we'd love to hear from you.
Ocean Export Operations employer: WR Logistics
Join a well-established international logistics and relocation specialist in Bristol, where you will enjoy a supportive work culture that values customer service and operational excellence. With a competitive salary of up to £36,000, 30 days of holiday, and a commitment to employee development, this role offers genuine autonomy and the chance to build expertise in international shipping. Experience a stable career with a company that prioritises quality and invests in its people, making it an excellent employer for those seeking meaningful and rewarding work.
StudySmarter Expert Advice🤫
We think this is how you could land Ocean Export Operations
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like WR Logistics and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at WR Logistics!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like WR Logistics keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Ocean Export Operations
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to WR Logistics:This is your chance to really connect with the team at WR Logistics. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at WR Logistics
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with WR Logistics.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show WR Logistics that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at WR Logistics. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
