Ocean Import Operator
Location: Northwich, Cheshire
Salary: £28,000-£40,000 depending on experience
Are you an experienced Ocean Import Operator looking for your next opportunity with a company that values good customer service, commercial awareness and taking ownership?
We're looking for someone with a solid background in sea freight imports to manage shipments from initial enquiry through to final delivery. This is a hands-on role where you'll be trusted to keep operations running smoothly, build strong customer relationships and ensure shipments are handled efficiently and profitably.
What's on offer?
- Salary of £28,000-£40,000, depending on experience
- Monday to Friday, 8:30am-5:00pm
- 25 days' annual leave plus bank holidays
- Hybrid working, with up to two days from home after probation
- Company pension scheme
- Free on-site parking and EV charging
- Casual dress
The role
You'll oversee a varied workload of ocean import shipments, coordinating with customers, overseas partners and UK suppliers to ensure everything runs to plan.
Your responsibilities will include:
- Managing FCL and LCL imports from booking and quotation through to final delivery.
- Coordinating with overseas agents, shipping lines, hauliers and warehouses.
- Arranging customs clearance, transport and delivery requirements.
- Keeping customers informed and resolving queries or delays proactively.
- Monitoring shipment costs, checking supplier invoices and raising accurate sales invoices.
- Maintaining control of job files, documentation and shipment profitability.
- Managing demurrage, detention and unexpected operational issues.
- Ensuring import documentation and customs procedures meet UK regulatory requirements.
What we're looking for
- At least two years' experience in ocean freight operations, specifically handling ocean imports.
- A good understanding of FCL and LCL import procedures.
- Strong organisational skills and the ability to manage multiple shipments simultaneously.
- Commercial awareness, including job costing, invoicing and margin control.
- Confident communication skills and a customer-focused approach.
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Ocean Import Operator in Northwich employer: WR Logistics
Join a thriving logistics company in Bradford that prioritises employee growth and job security. With a supportive culture and a diverse workforce, you'll enjoy a modern office environment and the opportunity to progress your career while managing varied road freight shipments. The company values your experience and offers flexible working hours to suit your lifestyle.
