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For Companies At a Glance
- Tasks: Coordinate air freight shipments and build strong customer relationships in a dynamic environment.
- Company: Established logistics business with a great reputation in international freight.
- Benefits: Competitive salary, pension scheme, career progression, and supportive team culture.
- Other info: Exciting opportunities for personal and professional growth in a vibrant team.
- Why this job: Join a growing company and make an impact in the fast-paced world of logistics.
- Qualifications: Experience in air freight or logistics, strong communication skills, and a proactive mindset.
The predicted salary is between 32000 - 32000 £ per year.
We're currently recruiting on behalf of a growing and well-established logistics business for a Sales & Operations Agent to join their Manchester-based team. This is an excellent opportunity for someone with air freight or logistics experience who enjoys working in a fast-paced, customer-focused environment where no two days are the same. The business has an excellent reputation within the international freight sector and continues to invest in its people, technology, and operational capabilities. Based close to Manchester Airport, this role combines both commercial and operational responsibilities, making it ideal for someone who enjoys building customer relationships while also being hands-on with day-to-day freight operations.
What's on Offer
- £32,000 Competitive salary package
- Company pension scheme
- Excellent opportunities for career progression and development
- Supportive team environment
- Exposure to international logistics operations
- Opportunity to join a growing and ambitious freight business
The Role
As Sales & Operations Agent, you'll work closely with customers, airlines, suppliers, and internal teams to coordinate air freight shipments from quotation through to final delivery. You'll play a key role in ensuring shipments move efficiently while delivering high levels of customer service and operational accuracy. This is a varied position offering exposure to both sales and operations within an international logistics environment.
Key Responsibilities
- Respond to customer quote requests and pricing enquiries
- Liaise with airlines, suppliers, and overseas partners to secure competitive rates
- Manage bookings and coordinate freight movements
- Prepare and process operational documentation accurately
- Support import and export air freight operations
- Build and maintain strong customer relationships
- Ensure shipments are handled efficiently and compliantly
- Provide proactive updates and support to customers throughout the shipment process
- Work collaboratively with operations and commercial teams to deliver excellent service levels
What We're Looking For
- Previous experience within air freight, freight forwarding, or logistics operations
- Exposure to import/export procedures and shipment coordination
- Sales or customer-facing experience within the cargo or logistics sector
- Understanding of airline bookings and freight documentation would be advantageous
Skills & Attributes
- Strong communication and customer service skills
- Organised and able to manage multiple priorities effectively
- IT literate and confident using operational systems
- Commercially aware with a proactive mindset
- Team player with a positive and flexible approach
- Ability to work efficiently in a fast-moving operational environment
Sales/Operations Agent in Manchester employer: WR Logistics
Contact Detail:
WR Logistics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales/Operations Agent in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the logistics industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Prepare for interviews by practising common questions related to sales and operations in air freight. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! When you get the chance to meet potential employers, whether at a networking event or an interview, highlight your experience in customer service and logistics. Make sure they see how you can add value to their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals to join our growing team in the logistics sector.
We think you need these skills to ace Sales/Operations Agent in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in air freight or logistics. We want to see how your skills match the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the logistics industry and how you can contribute to our team. Keep it engaging and personal.
Showcase Your Customer Service Skills: Since this role is all about building relationships, make sure to highlight any customer-facing experience you have. We love seeing examples of how you've gone above and beyond for customers!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at WR Logistics
✨Know Your Stuff
Make sure you brush up on your air freight and logistics knowledge. Understand the key terms, processes, and challenges in the industry. This will not only help you answer questions confidently but also show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role is all about building relationships, be ready to share examples of how you've successfully managed customer interactions in the past. Highlight any situations where you went above and beyond to ensure customer satisfaction.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills. Think of specific instances from your previous roles where you had to coordinate shipments or handle unexpected issues, and be ready to discuss how you resolved them.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, team dynamics, or future projects. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.