At a Glance
- Tasks: Lead and manage freight operations, ensuring top-notch customer service and operational efficiency.
- Company: Join a respected, employee-owned logistics business in Warrington.
- Benefits: Enjoy a competitive salary, profit share, and enhanced benefits package.
- Other info: Great opportunity for career growth in a stable and supportive environment.
- Why this job: Be part of a collaborative culture where your contributions directly impact success.
- Qualifications: Experience in freight forwarding, especially Ocean Freight, is essential.
The predicted salary is between 55000 - 55000 £ per year.
An exciting opportunity has arisen for an experienced Freight Operations Manager to join a highly respected, employee‑owned freight forwarding and logistics business based in Warrington. This role is ideal for an operationally focused freight professional with strong Ocean Freight experience and a solid understanding of international logistics operations. Exposure to Air Freight operations would also be highly advantageous.
The successful candidate will play a key leadership role within the branch, overseeing day‑to‑day operational performance, driving customer service excellence, supporting commercial growth, and ensuring operational profitability across the business.
Joining an employee‑owned organisation means every individual has a genuine stake in the success of the business. Alongside a strong salary and bonus structure, employees benefit from profit share schemes, enhanced benefits, and a collaborative, long‑term focused culture. This is a fantastic opportunity for an ambitious freight forwarding professional looking to progress their career within a stable and growing business that genuinely values its people.
Key Responsibilities
- Work closely with the commercial team to support branch revenue and gross profit targets
- Support the delivery and execution of the branch growth strategy
- Drive profitability across Multi Modal operations
- Oversee the day‑to‑day management of branch operations
- Lead and support the Ocean Freight operations team, with additional oversight of Air Freight activity where required
- Ensure customer service levels consistently meet and exceed expectations
- Maintain operational efficiency, productivity, and service quality
- Ensure compliance with internal SOPs, customs procedures, and industry regulations
- Manage shipping line allocations and contract space effectively
- Oversee operational financial processes including month‑end preparation, DMR/CIMS workflows, invoicing, and cost control
- Identify and implement operational improvements and best practices
Qualifications
- Proven freight forwarding operations management experience
- Strong Ocean Freight operational background is essential
- Air Freight operational experience would be highly advantageous
- Experience managing customer relationships and operational KPIs
- Knowledge of customs processes and international freight compliance
- Excellent leadership and team management skills
- Experience using freight forwarding systems and operational finance processes
Freight Operations Manager (Ocean/Air) – Profit Share in Manchester employer: WR Logistics
As an employee-owned freight forwarding and logistics business based in Warrington, we pride ourselves on fostering a collaborative and supportive work culture where every team member has a stake in our success. With a competitive salary, profit share schemes, and enhanced benefits, we offer not just a job but a meaningful career path for ambitious professionals looking to grow within a stable and thriving environment that values operational excellence and customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Freight Operations Manager (Ocean/Air) – Profit Share in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the freight forwarding and logistics industry. Attend events, join online forums, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by researching the company inside out. Understand their operations, values, and recent news. This will help us tailor your responses and show them you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. Focus on articulating your experience in Ocean and Air Freight operations clearly. We want you to feel confident and ready to impress when the real deal comes along.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s get you that Freight Operations Manager role!
We think you need these skills to ace Freight Operations Manager (Ocean/Air) – Profit Share in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in Ocean Freight and any Air Freight knowledge you have. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about freight operations and how you can contribute to our team. Keep it engaging and relevant to the job description.
Showcase Leadership Skills:Since this role involves overseeing teams, make sure to highlight your leadership experience. We love seeing examples of how you've driven performance and supported your team in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at WR Logistics
✨Know Your Freight Inside Out
Make sure you brush up on your Ocean and Air Freight knowledge. Be ready to discuss specific operations, challenges, and solutions you've encountered in your previous roles. This will show that you’re not just familiar with the terms but have real-world experience.
✨Showcase Your Leadership Skills
As a Freight Operations Manager, you'll need to lead a team effectively. Prepare examples of how you've successfully managed teams, driven performance, and improved customer service. Highlight any initiatives you've led that resulted in operational improvements.
✨Understand the Company Culture
Since this is an employee-owned business, it’s crucial to demonstrate that you align with their values. Research their culture and be prepared to discuss how you can contribute to a collaborative environment. Show them you’re not just looking for a job, but a place where you can grow together.
✨Prepare Questions That Matter
Think of insightful questions to ask during the interview. Inquire about their growth strategy, how they measure success in operations, or what challenges they currently face in the market. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
