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- Tasks: Manage export shipments and ensure smooth coordination with customers and carriers.
- Company: Join a respected freight forwarding group in Liverpool with a strong reputation.
- Benefits: Competitive salary up to £35,000 and long-term career development opportunities.
- Other info: Stable environment with exposure to multi-modal freight operations.
- Why this job: Be part of a dynamic team in a fast-paced operational role with real impact.
- Qualifications: 5-10 years in freight forwarding, strong ocean export experience, and excellent communication skills.
Location: Liverpool
Salary up to £35,000 DOE
Hours: Mon - Fri 8:30-17:00
About the Company
We are recruiting on behalf of a well-established and highly respected freight forwarding group based in Liverpool, who are looking to add an experienced Export Operator to their growing operations team. This is an excellent opportunity to join a stable and supportive business with a strong reputation within the freight and logistics sector, offering long-term career development and exposure to multi-modal freight operations.
The Role
The company is ideally looking for someone with multi-modal freight forwarding experience; however, strong ocean export operations experience is essential for this position. You will be responsible for managing export shipments from start to finish, ensuring smooth coordination between customers, carriers, overseas agents, and internal departments. This is a fast-paced operational role suited to someone who enjoys taking ownership of shipments and delivering high levels of customer service.
Key Responsibilities
- Handle end-to-end ocean export shipments (FCL & LCL)
- Arrange bookings with shipping lines and carriers
- Prepare and process export documentation
- Liaise with customers, overseas agents, hauliers, and shipping lines
- Monitor shipments and provide proactive updates to clients
- Complete customs and compliance procedures where required
- Manage shipment costing and invoicing
- Support air and road freight operations where applicable
- Ensure high levels of customer service and operational accuracy
About You
The ideal candidate will have:
- 5-10 years' experience within freight forwarding operations
- Strong ocean export operations experience (essential)
- Multi-modal freight experience (advantageous)
- Good understanding of export documentation and shipping procedures
- Excellent communication and customer service skills
- Ability to work effectively within a busy operational environment
- Strong attention to detail and problem-solving ability
- Experience using freight forwarding systems such as CargoWise or similar would be beneficial
What's on Offer
Salary up to £35,000 depending on experience
Opportunity to join a well-established freight forwarding group
Stable, long-term career opportunity
Export Operator in Litherland employer: WR Logistics
Contact Detail:
WR Logistics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Export Operator in Litherland
✨Tip Number 1
Network like a pro! Reach out to your connections in the freight and logistics sector. Attend industry events or join online forums to meet potential employers and get insider info on job openings.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a presentation that highlights your experience with ocean export operations and multi-modal freight forwarding. This can really set you apart during interviews.
✨Tip Number 3
Practice makes perfect! Get ready for interviews by rehearsing common questions related to export operations. Think about specific examples from your past roles that demonstrate your problem-solving skills and customer service excellence.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can give you a better chance of landing that Export Operator role. Don’t miss out!
We think you need these skills to ace Export Operator in Litherland
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Export Operator role. Highlight your ocean export operations experience and any multi-modal freight knowledge you have. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team in Liverpool. Share specific examples of your past experiences that relate to managing export shipments and delivering top-notch customer service.
Show Off Your Communication Skills: Since this role involves liaising with various stakeholders, make sure your written application reflects your excellent communication skills. We love candidates who can convey information clearly and effectively, so let that shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at WR Logistics
✨Know Your Freight Forwarding Stuff
Make sure you brush up on your knowledge of ocean export operations and multi-modal freight forwarding. Be ready to discuss specific experiences you've had with managing shipments, handling documentation, and liaising with various stakeholders. This will show that you’re not just familiar with the terms but have real-world experience.
✨Show Off Your Customer Service Skills
Since this role requires high levels of customer service, think of examples where you've gone above and beyond for a client. Prepare to share stories that highlight your communication skills and how you’ve effectively resolved issues in a fast-paced environment.
✨Get Familiar with the Tools
If you’ve used freight forwarding systems like CargoWise, be prepared to talk about your experience with them. If you haven’t, do a bit of research on similar systems and be ready to discuss how you adapt to new technologies. This shows your willingness to learn and grow.
✨Prepare Questions to Ask
Interviews are a two-way street! Think of insightful questions to ask about the company culture, team dynamics, or future projects. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you.