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- Tasks: Manage airfreight operations and exceed customer expectations in a dynamic logistics environment.
- Company: Respected international logistics company with a strong reputation for service excellence.
- Benefits: Competitive salary, flexible hours, hybrid work, and career development opportunities.
- Why this job: Join a supportive team and make a real impact in the airfreight industry.
- Qualifications: 5+ years in airfreight imports and strong communication skills required.
- Other info: Opportunity for growth in a fast-paced, collaborative environment.
The predicted salary is between 33600 - 50400 £ per year.
Location: Wythenshawe
Salary: up to £42,000
Job Type: Full-time, Permanent
Hours: Monday to Friday, flexible hours (hybrid 2 days from home, 3 in the office)
Are you an experienced Senior Airfreight Import Coordinator ready to take ownership of a key client portfolio in a dynamic, growing freight forwarding business? Our client, a well-established international logistics company, is looking for a proactive and commercially minded professional to join their Airfreight Team.
In this pivotal role, you’ll manage the end-to-end coordination of airfreight operations — ensuring that customer expectations are exceeded, profit margins are maximised, and opportunities for business growth are developed through exceptional service and communication.
The Role
Reporting to the Airfreight Manager, you’ll be responsible for the day-to-day management of a dedicated nomination client base and for supporting internal business development teams. You’ll oversee shipments from start to finish, ensuring accuracy, efficiency, and outstanding service delivery.
Key Responsibilities
- Work closely with the Airfreight Manager and Import Supervisor to achieve departmental goals.
- Deliver excellent communication and service to existing clients, new clients, and internal teams.
- Develop long-term, profitable relationships with customers and suppliers.
- Handle quotations, negotiate rates, and manage suppliers to maximise margins.
- Oversee airfreight shipments from booking to delivery, ensuring compliance with all regulations.
- Integrate new business smoothly into the service network.
- Support financial processes including invoicing, cost control, and profit monitoring.
- Identify and develop opportunities for new and existing trade lanes.
- Assist with urgent shipments or out-of-hours needs when required.
What We’re Looking For
- Minimum 5 years’ experience in airfreight imports.
- Fully customs entry and Descartes compliant.
- Strong commercial awareness with a focus on profit optimisation.
- Excellent written and verbal English communication skills.
- Proficiency in Microsoft Office, particularly Outlook and Excel.
- Exceptional organisational and time management skills with the ability to prioritise workloads.
- A positive, can-do attitude with the ability to work collaboratively in a fast-paced environment.
Desirable Qualifications & Memberships
- Dangerous Goods certification.
- Customs-related qualifications or accreditations.
- Relevant academic qualifications (GCSEs, A Levels, NVQs, or Degree).
Why Join?
- Work for a respected logistics provider with a strong reputation for customer service and operational excellence.
- Be part of a supportive, ambitious airfreight team that values communication, collaboration, and growth.
- Competitive salary and long-term career development opportunities.
Senior Air Import Operator in Guildford employer: WR Logistics
Contact Detail:
WR Logistics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Air Import Operator in Guildford
✨Tip Number 1
Network like a pro! Reach out to your connections in the logistics industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Senior Air Import Operator role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their airfreight operations and think about how your experience aligns with their needs. We want you to shine, so practice common interview questions and come armed with examples of how you've exceeded customer expectations in the past.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Mention something specific from the conversation to remind them of your fit for the Senior Air Import Operator position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and engaged in their job search!
We think you need these skills to ace Senior Air Import Operator in Guildford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Air Import Operator role. Highlight your relevant experience in airfreight imports and any specific achievements that showcase your skills in managing client portfolios and maximising profit margins.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention your commercial awareness and how you’ve successfully developed long-term relationships with clients in the past.
Show Off Your Communication Skills: Since excellent communication is key in this role, make sure your application reflects your strong written English skills. Keep your language clear and professional, and don’t forget to proofread for any typos!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role as quickly as possible!
How to prepare for a job interview at WR Logistics
✨Know Your Stuff
Make sure you brush up on your airfreight import knowledge. Understand the key processes, regulations, and any recent changes in the industry. This will not only show your expertise but also your commitment to staying updated.
✨Showcase Your Communication Skills
Since this role involves a lot of client interaction, be prepared to demonstrate your communication skills. Think of examples where you've successfully managed client relationships or resolved issues. Clear, confident communication can set you apart.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific situations, like urgent shipments or negotiations with suppliers. Prepare some real-life examples that highlight your problem-solving skills and ability to work under pressure.
✨Highlight Your Team Spirit
This position requires collaboration with various teams. Be ready to discuss how you've worked effectively in a team environment before. Share instances where your teamwork led to successful outcomes, showing that you're a great fit for their supportive culture.
