At a Glance
- Tasks: Manage import/export shipments and ensure smooth logistics operations.
- Company: Join a leading independent freight forwarding business with growth opportunities.
- Benefits: Salary up to £35,000, hybrid working, healthcare plan, and strong holiday scheme.
- Other info: Dynamic environment with a focus on professional development.
- Why this job: Be part of a collaborative team and enhance your logistics career.
- Qualifications: Experience in freight forwarding and excellent customer service skills.
The predicted salary is between 31500 - 31500 £ per year.
Join a leading independent freight forwarding business offering genuine opportunities for career development and progression.
The Company
Our client is an established and growing freight forwarding business providing multi modal logistics solutions across international supply chains. Combining industry expertise with innovative technology, they help customers manage complex global logistics with efficiency, visibility, and exceptional service.
Due to continued growth within their operation, they are looking to recruit an experienced Ocean Freight Operator to strengthen their operations team.
The Role
Reporting to the Branch Manager, you will be responsible for managing import and export freight shipments from booking through to final delivery. You will liaise with customers, overseas agents, shipping lines, hauliers, customs authorities and internal departments to ensure freight moves efficiently while maintaining excellent customer service and compliance throughout the supply chain.
This is an excellent opportunity to join a collaborative and forward-thinking logistics business where operational excellence and professional development are actively encouraged.
Benefits:
- Salary up to £35,000
- Hybrid working
- Healthcare plan
- Employee assistance programme
- Strong holiday scheme
Key Responsibilities:
- Manage import and export freight shipments from booking through to final delivery.
- Coordinate with customers, overseas agents, shipping lines, hauliers and suppliers.
- Monitor shipments and proactively resolve delays or operational issues.
- Ensure customs clearance and shipping documentation is completed accurately and on time.
- Maintain accurate shipment records and milestones within CargoWise or a similar freight management system.
- Provide proactive shipment updates and deliver outstanding customer service.
- Plan and arrange UK transport and final deliveries.
- Complete job costing, invoicing and supplier cost verification.
- Ensure customer SOPs, compliance requirements and service standards are consistently met.
- Build and maintain strong relationships with customers, suppliers and logistics partners.
Requirements:
- Previous experience within a freight forwarding environment (UK based)
- Strong understanding of import and export operations.
- Experience managing shipments from booking through to delivery.
- Excellent customer service and relationship-building skills.
- Strong organisational skills with the ability to manage multiple shipments and deadlines.
- High attention to detail and commitment to operational accuracy.
- Excellent communication and problem-solving abilities.
- Experience using CargoWise or another freight forwarding/TMS system.
- Knowledge of customs clearance processes and customs compliance.
Ocean Freight Coordinator in Grangemouth employer: WR Logistics
WR Logistics is an exceptional employer located in Bradford, offering a dynamic work environment where career development is prioritised. With a competitive salary and a supportive team culture, employees benefit from a Monday to Friday working pattern and ample training opportunities, making it an ideal place for those looking to grow within the freight forwarding industry.
