At a Glance
- Tasks: Lead and manage freight operations, ensuring top-notch customer service and operational efficiency.
- Company: Join a respected, employee-owned logistics business in Warrington.
- Benefits: Enjoy a competitive salary, bonuses, profit share, and enhanced benefits.
- Other info: Collaborative culture focused on long-term success and operational excellence.
- Why this job: Be part of a growing company that values your contributions and offers career progression.
- Qualifications: Experience in freight forwarding, especially Ocean Freight, with strong leadership skills.
Location: Warrington
Salary: Up to £55,000 + Bonus + Profit Share + Enhanced Benefits Package
Hours: Monday - Friday 8:30 - 17:00pm
An exciting opportunity has arisen for an experienced Freight Operations Manager to join a highly respected, employee-owned freight forwarding and logistics business based in Warrington. This role is ideal for an operationally focused freight professional with strong Ocean Freight experience and a solid understanding of international logistics operations. Exposure to Air Freight operations would also be highly advantageous.
The successful candidate will play a key leadership role within the branch, overseeing day-to-day operational performance, driving customer service excellence, supporting commercial growth, and ensuring operational profitability across the business.
The Opportunity
Joining an employee-owned organisation means every individual has a genuine stake in the success of the business. Alongside a strong salary and bonus structure, employees benefit from profit share schemes, enhanced benefits, and a collaborative, long-term focused culture. This is a fantastic opportunity for an ambitious freight forwarding professional looking to progress their career within a stable and growing business that genuinely values its people.
Key Responsibilities
- Commercial & Financial
- Work closely with the commercial team to support branch revenue and gross profit targets
- Support the delivery and execution of the branch growth strategy
- Drive profitability across Multi Modal operations
- Operations
- Oversee the day-to-day management of branch operations
- Lead and support the Ocean Freight operations team, with additional oversight of Air Freight activity where required
- Ensure customer service levels consistently meet and exceed expectations
- Maintain operational efficiency, productivity, and service quality
- Ensure compliance with internal SOPs, customs procedures, and industry regulations
- Manage shipping line allocations and contract space effectively
- Oversee operational financial processes including month-end preparation, DMR/CIMS workflows, invoicing, and cost control
- Identify and implement operational improvements and best practices
Requirements
- Proven freight forwarding operations management experience
- Strong Ocean Freight operational background is essential
- Air Freight operational experience would be highly advantageous
- Experience managing customer relationships and operational KPIs
- Knowledge of customs processes and international freight compliance
- Excellent leadership and team management skills
- Experience using freight forwarding systems and operational finance processes
Freight Operations Manager employer: WR Logistics
As an employee-owned freight forwarding and logistics business based in Warrington, we pride ourselves on fostering a collaborative and supportive work culture where every team member has a stake in our success. With a competitive salary, bonus structure, and profit share schemes, we offer not just a job but a meaningful career path for ambitious professionals looking to grow within a stable and thriving environment that truly values its people.
StudySmarter Expert Advice🤫
We think this is how you could land Freight Operations Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the freight and logistics industry. Attend events, join online forums, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by researching the company inside out. Understand their operations, values, and recent news. This will help us tailor your responses and show them you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. Focus on articulating your experience in Ocean Freight and how it aligns with the role. We want you to feel confident and ready to impress!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Freight Operations Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Freight Operations Manager role. Highlight your Ocean Freight experience and any relevant Air Freight knowledge. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Share specific examples of your leadership in freight operations and how you've driven customer service excellence.
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use numbers and specific outcomes to demonstrate how you’ve contributed to profitability and operational efficiency in your previous roles.
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s the easiest way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at WR Logistics
✨Know Your Freight Inside Out
Make sure you brush up on your Ocean Freight knowledge and any relevant Air Freight experience. Be prepared to discuss specific scenarios where you've successfully managed operations, as this will show your expertise and confidence in the field.
✨Showcase Your Leadership Skills
As a Freight Operations Manager, you'll need to demonstrate strong leadership abilities. Think of examples where you've led a team to success or improved operational efficiency. Highlighting these experiences will help you stand out as a candidate who can drive performance.
✨Understand the Company Culture
Since this is an employee-owned organisation, it's crucial to convey your alignment with their collaborative culture. Research the company’s values and be ready to discuss how you can contribute to their long-term success while fostering a positive work environment.
✨Prepare for Financial Discussions
Given the role's focus on profitability and financial processes, brush up on your knowledge of operational finance. Be ready to discuss how you've managed budgets, invoicing, and cost control in previous roles, as this will demonstrate your capability to handle the financial aspects of the position.
