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- Tasks: Coordinate freight operations and maintain strong client relationships in the Fine Art Shipping industry.
- Company: Join a leading recruitment partner in the logistics sector, specialising in fine art shipping.
- Benefits: Enjoy a competitive salary, Monday to Friday hours, and opportunities for professional development.
- Why this job: Be part of a dynamic team, enhance your skills, and contribute to a positive workplace culture.
- Qualifications: Experience in client-facing roles and knowledge of fine art shipping preferred; customs clearance experience is a plus.
- Other info: Flexibility to assist in various departments and attend educational courses for ongoing learning.
Location: SE London, UK
Salary: Up to £35,000 (DOE)
Working Hours: Monday - Friday, 9:00am - 5:30pm
About the Role
We are seeking a dedicated and professional Project Freight Coordinator to join our client who are within the Fine Art Shipping industry. In this role, you will be responsible for maintaining strong client relationships, ensuring customer satisfaction, and supporting various departments to ensure smooth day-to-day operations.
Key Responsibilities:
- Client Relationship Management: Maintain positive client relationships and set clear expectations.
- Team Collaboration: Work as part of a dynamic team within the department to ensure smooth operations.
- Client Communication: Interact with clients via phone, email, and face-to-face meetings, providing exceptional customer service.
- Problem Resolution: Liaise with the head of department to address any issues or concerns promptly.
- Adherence to Procedures: Follow company procedures and health & safety regulations to maintain a professional working environment.
- Administrative Duties: Handle all administrative tasks related to client and department needs.
- Ongoing Learning: Attend professional and educational courses as required to expand knowledge and skills.
- Promoting Professionalism: Uphold high standards of professionalism and contribute to a positive workplace culture.
- Flexibility: Be available to work away from base and assist in other departments as needed.
- Office Support: Answer the office phone, assist with client inquiries, and support ad hoc duties as required.
Requirements:
- Previous experience working with a UK-based Fine Art Shipping Company.
- Proven experience in client-facing roles, providing exceptional customer service.
- Experience with Customs Clearances is desirable but not essential.
- Full right to live and work in the UK.
Freight Coordinator employer: WR Logistics
Contact Detail:
WR Logistics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Freight Coordinator
✨Tip Number 1
Familiarise yourself with the Fine Art Shipping industry. Understanding the nuances of this sector will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the logistics and fine art sectors. Attend industry events or join relevant online forums to connect with potential colleagues and learn more about the company culture.
✨Tip Number 3
Prepare for client-facing scenarios by practising your communication skills. Role-play common client interactions to build confidence in providing exceptional customer service.
✨Tip Number 4
Research the company’s values and recent projects. Being knowledgeable about their work will allow you to tailor your conversations and show how you can contribute to their success.
We think you need these skills to ace Freight Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in client-facing roles, particularly within the Fine Art Shipping industry. Emphasise any previous work that involved maintaining client relationships and providing exceptional customer service.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role of Freight Coordinator. Mention specific examples of how you've successfully managed client relationships and resolved issues in past positions.
Highlight Relevant Skills: In your application, clearly outline skills that align with the job description, such as teamwork, communication, problem resolution, and adherence to procedures. Use bullet points for clarity.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects professionalism and attention to detail, which is crucial in this role.
How to prepare for a job interview at WR Logistics
✨Research the Fine Art Shipping Industry
Before your interview, take some time to understand the fine art shipping industry. Familiarise yourself with key players, trends, and challenges. This knowledge will help you demonstrate your genuine interest in the role and the company.
✨Showcase Your Client Relationship Skills
Since maintaining strong client relationships is crucial for this role, prepare examples from your past experiences where you successfully managed client expectations or resolved issues. Highlight your communication skills and ability to provide exceptional customer service.
✨Demonstrate Team Collaboration
Be ready to discuss how you have worked effectively within a team in previous roles. Share specific instances where your collaboration led to successful outcomes, as teamwork is essential for smooth operations in this position.
✨Prepare for Problem-Solving Scenarios
Think of potential challenges that may arise in the role and how you would address them. Be prepared to discuss your problem-solving approach and how you would liaise with the head of department to resolve issues promptly.
