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- Tasks: Coordinate freight operations and maintain strong client relationships in the Fine Art Shipping industry.
- Company: Join a leading recruitment partner in the logistics sector, specialising in fine art shipping.
- Benefits: Enjoy a competitive salary, Monday to Friday hours, and opportunities for professional development.
- Why this job: Be part of a dynamic team, enhance your skills, and contribute to a positive workplace culture.
- Qualifications: Experience in client-facing roles and knowledge of fine art shipping is preferred.
- Other info: Flexibility to assist in various departments and attend educational courses is encouraged.
The predicted salary is between 28000 - 42000 £ per year.
Location: SE London, UK
Salary: Up to £35,000 (DOE)
Working Hours: Monday - Friday, 9:00am - 5:30pm
About the Role
We are seeking a dedicated and professional Project Freight Coordinator to join our client who are within the Fine Art Shipping industry. In this role, you will be responsible for maintaining strong client relationships, ensuring customer satisfaction, and supporting various departments to ensure smooth day-to-day operations.
Key Responsibilities:
- Client Relationship Management: Maintain positive client relationships and set clear expectations.
- Team Collaboration: Work as part of a dynamic team within the department to ensure smooth operations.
- Client Communication: Interact with clients via phone, email, and face-to-face meetings, providing exceptional customer service.
- Problem Resolution: Liaise with the head of department to address any issues or concerns promptly.
- Adherence to Procedures: Follow company procedures and health & safety regulations to maintain a professional working environment.
- Administrative Duties: Handle all administrative tasks related to client and department needs.
- Ongoing Learning: Attend professional and educational courses as required to expand knowledge and skills.
- Promoting Professionalism: Uphold high standards of professionalism and contribute to a positive workplace culture.
- Flexibility: Be available to work away from base and assist in other departments as needed.
- Office Support: Answer the office phone, assist with client inquiries, and support ad hoc duties as required.
Requirements:
- Previous experience working with a UK-based Fine Art Shipping Company.
- Proven experience in client-facing roles, providing exceptional customer service.
- Experience with Customs Clearances is desirable but not essential.
- Full right to live and work in the UK.
Freight Coordinator employer: WR Logistics
Contact Detail:
WR Logistics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Freight Coordinator
✨Tip Number 1
Familiarise yourself with the Fine Art Shipping industry. Understanding the nuances of this sector will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the logistics and fine art sectors. Attend industry events or join relevant online forums to connect with potential colleagues and learn more about the company culture.
✨Tip Number 3
Prepare for client-facing scenarios by practising your communication skills. Role-play common client interactions to build confidence in providing exceptional customer service.
✨Tip Number 4
Research the company’s values and recent projects. Being knowledgeable about their work will allow you to tailor your conversations and show how you can contribute to their success.
We think you need these skills to ace Freight Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements. Tailor your application to highlight your relevant experience in client relationship management and administrative duties.
Highlight Relevant Experience: Emphasise any previous experience you have in the Fine Art Shipping industry or similar roles. Mention specific examples of how you've maintained client relationships and provided exceptional customer service.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for the role and the industry. Address how your skills align with the company's needs and express your enthusiasm for contributing to their team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at WR Logistics
✨Know Your Fine Art Shipping
Familiarise yourself with the fine art shipping industry, especially if you have previous experience. Be prepared to discuss specific challenges and solutions related to this field, as it will show your understanding and commitment.
✨Demonstrate Client Relationship Skills
Since maintaining strong client relationships is key, think of examples from your past roles where you successfully managed client expectations or resolved issues. This will highlight your customer service skills.
✨Show Team Spirit
Emphasise your ability to work collaboratively within a team. Prepare to share instances where you contributed to team success or supported colleagues, as teamwork is crucial in this role.
✨Prepare for Problem-Solving Questions
Expect questions about how you would handle specific problems or conflicts. Think through potential scenarios related to client communication or operational challenges, and be ready to articulate your thought process and solutions.
