At a Glance
- Tasks: Lead and manage freight operations, ensuring top-notch customer service and operational efficiency.
- Company: Join a respected, employee-owned logistics company in Warrington.
- Benefits: Enjoy a competitive salary, bonuses, profit share, and enhanced benefits.
- Other info: Collaborative culture focused on long-term success and operational excellence.
- Why this job: Be part of a growing business that values your contributions and offers career progression.
- Qualifications: Experience in freight forwarding, especially Ocean Freight, with strong leadership skills.
The predicted salary is between 55000 - 55000 £ per year.
An exciting opportunity has arisen for an experienced Freight Operations Manager to join a highly respected, employee-owned freight forwarding and logistics business based in Warrington. This role is ideal for an operationally focused freight professional with strong Ocean Freight experience and a solid understanding of international logistics operations. Exposure to Air Freight operations would also be highly advantageous.
The successful candidate will play a key leadership role within the branch, overseeing day-to-day operational performance, driving customer service excellence, supporting commercial growth, and ensuring operational profitability across the business.
The Opportunity
Joining an employee-owned organisation means every individual has a genuine stake in the success of the business. Alongside a strong salary and bonus structure, employees benefit from profit share schemes, enhanced benefits, and a collaborative, long-term focused culture. This is a fantastic opportunity for an ambitious freight forwarding professional looking to progress their career within a stable and growing business that genuinely values its people.
Key Responsibilities
- Commercial & Financial
- Work closely with the commercial team to support branch revenue and gross profit targets
- Support the delivery and execution of the branch growth strategy
- Drive profitability across Multi Modal operations
- Operations
- Oversee the day-to-day management of branch operations
- Lead and support the Ocean Freight operations team, with additional oversight of Air Freight activity where required
- Ensure customer service levels consistently meet and exceed expectations
- Maintain operational efficiency, productivity, and service quality
- Ensure compliance with internal SOPs, customs procedures, and industry regulations
- Manage shipping line allocations and contract space effectively
- Oversee operational financial processes including month-end preparation, DMR/CIMS workflows, invoicing, and cost control
- Identify and implement operational improvements and best practices
Requirements
- Proven freight forwarding operations management experience
- Strong Ocean Freight operational background is essential
- Air Freight operational experience would be highly advantageous
- Experience managing customer relationships and operational KPIs
- Knowledge of customs processes and international freight compliance
- Excellent leadership and team management skills
- Experience using freight forwarding systems and operational finance processes
Locations
Freight Operations Manager in Cheshire, Warrington employer: WR Logistics
As an employee-owned freight forwarding and logistics business based in Warrington, we pride ourselves on fostering a collaborative and supportive work culture where every team member has a stake in our success. With a competitive salary, bonus structure, and profit share schemes, we offer not just a job but a meaningful career path for ambitious professionals looking to grow within a stable and thriving environment that values operational excellence and customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Freight Operations Manager in Cheshire, Warrington
✨Tip Number 1
Network like a pro! Reach out to your connections in the freight and logistics industry. Attend events, join online forums, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by researching the company inside out. Understand their operations, values, and recent news. We want you to walk in with confidence, showing them you’re not just another candidate, but someone who genuinely cares about their success.
✨Tip Number 3
Showcase your achievements! When discussing your experience, focus on specific examples where you’ve driven profitability or improved customer service. We love seeing numbers and results – they speak louder than words!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to make a difference in the freight forwarding world.
We think you need these skills to ace Freight Operations Manager in Cheshire, Warrington
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Freight Operations Manager role. Highlight your Ocean Freight experience and any relevant Air Freight knowledge. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. We love seeing genuine enthusiasm and a clear understanding of our business.
Showcase Your Achievements:When detailing your experience, focus on specific achievements that demonstrate your operational excellence and leadership skills. Numbers and results speak volumes, so don’t hold back on sharing your successes!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at WR Logistics
✨Know Your Freight Inside Out
Make sure you brush up on your Ocean Freight knowledge, as this is a key requirement for the role. Be prepared to discuss specific examples of how you've managed operations in this area and any challenges you've faced. If you have experience with Air Freight, don’t forget to mention that too!
✨Showcase Your Leadership Skills
As a Freight Operations Manager, you'll be leading a team, so it's crucial to demonstrate your leadership abilities. Think of instances where you've successfully motivated your team or improved performance. Be ready to share these stories during the interview.
✨Understand the Business Culture
Since this is an employee-owned company, they value collaboration and long-term focus. Research their culture and think about how your values align with theirs. You might want to prepare a few questions that show you're genuinely interested in being part of their team.
✨Prepare for Operational Scenarios
Expect to be asked about operational challenges and how you would handle them. Prepare some scenarios based on your past experiences, focusing on problem-solving and efficiency improvements. This will show that you can think on your feet and are ready to drive profitability.
