At a Glance
- Tasks: Coordinate air freight shipments and build strong customer relationships in a dynamic environment.
- Company: Join a well-established logistics business with a great reputation in international freight.
- Benefits: Enjoy a competitive salary, pension scheme, and excellent career progression opportunities.
- Other info: Work in a supportive team and gain exposure to international operations.
- Why this job: Be part of a growing team and make an impact in the fast-paced world of logistics.
- Qualifications: Experience in air freight or logistics, with strong communication and organisational skills.
The predicted salary is between 32000 - 32000 £ per year.
We're currently recruiting on behalf of a growing and well-established logistics business for a Sales & Operations Agent to join their Manchester-based team.
This is an excellent opportunity for someone with air freight or logistics experience who enjoys working in a fast-paced, customer-focused environment where no two days are the same. The business has an excellent reputation within the international freight sector and continues to invest in its people, technology, and operational capabilities.
Based close to Manchester Airport, this role combines both commercial and operational responsibilities, making it ideal for someone who enjoys building customer relationships while also being hands-on with day-to-day freight operations.
What's on Offer
- £32,000 Competitive salary package
- Company pension scheme
- Excellent opportunities for career progression and development
- Supportive team environment
- Exposure to international logistics operations
- Opportunity to join a growing and ambitious freight business
The Role
As Sales & Operations Agent, you'll work closely with customers, airlines, suppliers, and internal teams to coordinate air freight shipments from quotation through to final delivery. You'll play a key role in ensuring shipments move efficiently while delivering high levels of customer service and operational accuracy. This is a varied position offering exposure to both sales and operations within an international logistics environment.
Key Responsibilities
- Respond to customer quote requests and pricing enquiries
- Liaise with airlines, suppliers, and overseas partners to secure competitive rates
- Manage bookings and coordinate freight movements
- Prepare and process operational documentation accurately
- Support import and export air freight operations
- Build and maintain strong customer relationships
- Ensure shipments are handled efficiently and compliantly
- Provide proactive updates and support to customers throughout the shipment process
- Work collaboratively with operations and commercial teams to deliver excellent service levels
What We're Looking For
Experience & Knowledge
- Previous experience within air freight, freight forwarding, or logistics operations
- Exposure to import/export procedures and shipment coordination
- Sales or customer-facing experience within the cargo or logistics sector
- Understanding of airline bookings and freight documentation would be advantageous
Skills & Attributes
- Strong communication and customer service skills
- Organised and able to manage multiple priorities effectively
- IT literate and confident using operational systems
- Commercially aware with a proactive mindset
- Team player with a positive and flexible approach
- Ability to work efficiently in a fast-moving operational environment
Locations
Airline Sales Administrator in Cheshire, Warrington employer: WR Logistics
Contact Detail:
WR Logistics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Airline Sales Administrator in Cheshire, Warrington
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and air freight industry on LinkedIn. Join relevant groups, attend events, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their values and how they fit into the international logistics scene. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience in air freight or logistics makes you the perfect fit for the Sales & Operations Agent role. Highlight your customer service skills and any relevant achievements to make a lasting impression.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications this way!
We think you need these skills to ace Airline Sales Administrator in Cheshire, Warrington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Airline Sales Administrator role. Highlight your air freight or logistics experience and any customer-facing roles you've had. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the logistics industry and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Showcase Your Skills: In your application, don’t forget to showcase your strong communication and organisational skills. Mention specific examples of how you've managed multiple priorities in a fast-paced environment. We’re all about teamwork and efficiency!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our supportive team at StudySmarter. Let’s get your application in!
How to prepare for a job interview at WR Logistics
✨Know Your Stuff
Make sure you brush up on your air freight and logistics knowledge. Understand the key terms, processes, and challenges in the industry. This will not only help you answer questions confidently but also show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role is all about building relationships, be ready to share examples of how you've provided excellent customer service in the past. Think of specific situations where you went above and beyond to meet a customer's needs.
✨Prepare for Scenario Questions
Expect to be asked how you'd handle various situations related to air freight operations. Prepare by thinking through potential scenarios, like managing delays or coordinating with multiple stakeholders, and how you would approach them.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Ask about the company's growth plans, team dynamics, or how they support employee development. This shows your enthusiasm and helps you gauge if the company is the right fit for you.