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- Tasks: Manage end-to-end freight forwarding processes and ensure timely movement of goods.
- Company: Join WR Logistics, the top recruitment partner in the logistics industry.
- Benefits: Enjoy a competitive salary and a full-time office-based role with a supportive team.
- Why this job: Be part of a dynamic team, enhance your skills, and make an impact in logistics.
- Qualifications: Experience in freight forwarding and excellent customer service skills are essential.
- Other info: This is a Monday to Friday role, perfect for work-life balance.
The predicted salary is between 24000 - 28000 £ per year.
Location: Bradford (BD17)
Salary: £28,000 - £35,000 (DOE)
Job Type: Full Time (Monday-Friday) 09:00 - 17:15 Office Based
My client are in search of an experienced Freight Forwarding Operator to join their operations team. The successful candidate will be responsible for managing end-to-end freight forwarding processes, liaising with carriers and clients, and ensuring timely and cost-effective movement of goods.
Key Responsibilities:
- Coordinate import and export shipments via air, sea, and road.
- Handle full-cycle operations including booking, documentation, customs clearance, and invoicing.
- Liaise with shipping lines, airlines, hauliers, and overseas agents.
- Ensure all documentation is accurate and compliant with regulations.
- Provide excellent customer service and keep clients updated throughout the shipment process.
- Resolve any operational issues or delays proactively.
- Maintain accurate records in line with company procedures.
Cell Team Member - Operations employer: WR Logistics
Contact Detail:
WR Logistics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cell Team Member - Operations
✨Tip Number 1
Familiarise yourself with the key players in the freight forwarding industry. Knowing the major shipping lines, airlines, and hauliers can give you an edge during interviews, as it shows your commitment and understanding of the sector.
✨Tip Number 2
Brush up on your knowledge of customs regulations and documentation requirements. Being able to discuss these topics confidently will demonstrate your expertise and readiness for the role.
✨Tip Number 3
Prepare examples of how you've successfully managed operational issues or delays in the past. This will help you illustrate your problem-solving skills and ability to maintain excellent customer service under pressure.
✨Tip Number 4
Network with professionals in the logistics field, either through LinkedIn or local industry events. Building connections can provide valuable insights and potentially lead to referrals for the position.
We think you need these skills to ace Cell Team Member - Operations
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Freight Forwarding Operator. Familiarise yourself with terms like 'end-to-end freight forwarding processes' and 'customs clearance' to demonstrate your knowledge in your application.
Tailor Your CV: Highlight relevant experience in logistics and freight forwarding on your CV. Use specific examples that showcase your ability to manage shipments, liaise with clients, and handle documentation accurately.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the logistics industry. Mention your customer service skills and how you can proactively resolve operational issues, as these are key aspects of the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter. Ensure there are no spelling or grammatical errors, and that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at WR Logistics
✨Know Your Freight Forwarding Basics
Make sure you brush up on the fundamentals of freight forwarding. Understand the processes involved in import and export shipments, including documentation and customs clearance. This knowledge will help you answer questions confidently and demonstrate your expertise.
✨Showcase Your Customer Service Skills
Since providing excellent customer service is key in this role, prepare examples of how you've successfully managed client relationships in the past. Highlight any situations where you resolved issues or delays effectively to keep clients informed and satisfied.
✨Familiarise Yourself with Regulations
Research the regulations that govern freight forwarding operations. Being able to discuss compliance and documentation accuracy during the interview will show that you are detail-oriented and understand the importance of adhering to industry standards.
✨Prepare for Scenario-Based Questions
Expect to be asked about how you would handle specific operational challenges. Think of scenarios related to shipment delays or documentation errors, and prepare structured responses that showcase your problem-solving skills and proactive approach.
