At a Glance
- Tasks: Manage air freight shipments and ensure smooth operations from booking to delivery.
- Company: Join a well-established international freight forwarder with a strong reputation.
- Benefits: Earn up to £35,000 with opportunities for career development.
- Other info: Dynamic work environment with a focus on solutions and customer satisfaction.
- Why this job: Be part of a close-knit team and make a real impact in logistics.
- Qualifications: Experience in air freight forwarding and strong customer service skills required.
We are recruiting on behalf of an established and independently run international freight forwarder for an experienced Air Freight Operator to join their team in Caterham. This is an excellent opportunity to join a well-established business with a strong reputation for providing personal, solutions-focused freight services to customers across international markets. The company operates across air, sea and road freight and has built a trusted network of overseas partners, allowing it to provide tailored solutions for a wide range of customers.
Why join?
- Salary of up to £35,000, depending on experience
- Join an established and financially stable international freight forwarder
- Work within a close-knit, experienced operations team
- Opportunity to handle a varied range of international air freight shipments
- A genuinely customer-focused and solutions-led working environment
- Strong network of international partners and suppliers
- Company with extensive experience across air, sea and road freight
- Opportunity to develop your career within an established independent business
The Role
Reporting to the Team Manager, you will support the day-to-day handling of air freight shipments from booking through to completion. You will deal directly with customers, airlines, overseas agents and suppliers, ensuring shipments are processed accurately and kept moving efficiently.
Your responsibilities will include:
- Managing air import and export shipments from booking through to completion
- Preparing and checking air freight documentation
- Liaising with customers, airlines, overseas agents and suppliers
- Monitoring shipment progress and following up on delays or missing information
- Responding to customer queries and providing regular shipment updates
- Supporting quotations, rate requests and booking arrangements
- Checking supplier invoices, costs and shipment charges
- Maintaining accurate job files and system records
- Resolving operational issues and escalating where necessary
- Working closely with colleagues to ensure a smooth and efficient operation
- Providing a high level of customer service throughout the shipment lifecycle
About You
We are looking for someone who already has solid experience within air freight forwarding and understands the pace and requirements of an operational environment. You will ideally have:
- Previous experience in an Air Freight Operator / Air Freight Coordinator position
- Good knowledge of air freight processes, documentation and terminology
- Experience handling import and/or export shipments
- Strong customer service and communication skills
- The ability to manage multiple shipments and competing priorities
- Good attention to detail and organisational skills
- A positive, reliable and proactive approach
- The ability to work effectively as part of a team
Most importantly, we are looking for someone who knows air freight, enjoys dealing with people and wants to join an established business where they can make a genuine contribution to the continued development of the operation.
Salary: Up to £35,000 DOE
Location: Caterham, Surrey
Job Type: Full-time, Permanent
Air Freight Coordinator in Caterham employer: WR Logistics
Join a thriving logistics company in Bradford that prioritises employee growth and job security. With a supportive culture and a diverse workforce, you'll enjoy a modern office environment and the opportunity to progress your career while managing varied road freight shipments. The company values your experience and offers flexible working hours to suit your lifestyle.
StudySmarter Expert Advice🤫
We think this is how you could land Air Freight Coordinator in Caterham
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like WR Logistics and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at WR Logistics!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like WR Logistics keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Air Freight Coordinator in Caterham
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to WR Logistics:This is your chance to really connect with the team at WR Logistics. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at WR Logistics
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with WR Logistics.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show WR Logistics that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at WR Logistics. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
