At a Glance
- Tasks: Manage customs processes and ensure compliance while delivering top-notch service.
- Company: Established international logistics organisation with a forward-thinking culture.
- Benefits: Competitive salary, generous holiday, pension contributions, and hybrid working.
- Other info: Dynamic role with opportunities for professional development and excellent work-life balance.
- Why this job: Join a high-performing team and grow your career in a stable environment.
- Qualifications: 3+ years in customs clearance and strong knowledge of UK regulations.
The predicted salary is between 30000 - 35000 £ per year.
An established international logistics organisation is seeking an experienced Customs Brokerage Associate to join a high-performing customs and freight team in Solihull. This is an excellent opportunity for a customs professional with strong CargoWise1 (CW1) experience who is looking to develop their career within a stable, forward-thinking environment.
The Role
As a Customs Brokerage Associate, you will play a key role in managing import and export customs processes, ensuring compliance with regulations while delivering outstanding service to clients and internal stakeholders. Key responsibilities include:
- Managing customs entries and clearance processes from start to finish
- Interpreting and applying import/export legislation and regulations
- Liaising with customers, freight teams and external authorities
- Identifying opportunities to support client growth and operational efficiency
- Delivering accurate, timely and compliant customs documentation
About You
You will be an experienced customs professional with a strong technical foundation and the ability to work effectively in a fast-paced environment. Essential experience and skills:
- Minimum 3 years' experience in a customs clearance role
- Strong knowledge of UK import/export procedures and regulations
- CargoWise1 experience (Certified Operator/Specialist highly desirable)
- Excellent communication, problem-solving and organisational skills
- Ability to work under pressure while maintaining accuracy and quality
- Strong work ethic, attention to detail and team-focused approach
Personal qualities:
- Analytical and technically minded
- Confident decision-maker within your area of expertise
- Comfortable working within established systems and processes
- Collaborative, adaptable and solutions-focused
Working Arrangement
Office-based for the initial 3-6 months during training and onboarding. Hybrid working model thereafter (60/40 split). Monday-Friday, 37.5 hours per week (some flexibility required to meet operational needs).
Salary & Benefits
£30,000 - £35,000 per annum
24 days holiday + bank holidays (increasing with service)
Generous employer pension contribution (7.5%)
Death in service cover
Wellbeing and employee assistance programme
Online GP access
Salary sacrifice benefits (pension, tech, cycle-to-work, childcare support)
Eye care scheme
Long service and performance awards
Free on-site parking
Broker Associate in Birmingham employer: WR Logistics
Join a leading international logistics organisation in Solihull, where you will thrive in a dynamic and supportive work culture that prioritises employee growth and well-being. With a competitive salary, excellent benefits including a generous pension contribution and hybrid working options, this role as a Customs Brokerage Associate offers the perfect environment for customs professionals to advance their careers while enjoying a healthy work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Broker Associate in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the logistics and customs industry. Attend events, join online forums, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their customs processes and be ready to discuss how your CargoWise1 experience can add value. We want you to shine, so practice common interview questions and have your own ready to ask!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. We recommend mentioning something specific from the interview to remind them of your conversation and keep you top of mind.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always on the lookout for passionate candidates like you who are ready to take their customs career to the next level!
We think you need these skills to ace Broker Associate in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Customs Brokerage Associate role. Highlight your CargoWise1 experience and any relevant customs clearance roles you've had. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about customs brokerage and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Show Off Your Skills:In your application, don’t forget to showcase your problem-solving and organisational skills. Mention specific examples where you've successfully managed customs processes or improved efficiency. We’re all about those details!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our fantastic team in Solihull/Birmingham!
How to prepare for a job interview at WR Logistics
✨Know Your Customs Inside Out
Make sure you brush up on your knowledge of UK import/export procedures and regulations. Being able to discuss specific legislation and how it applies to the role will show that you're not just familiar with the basics, but that you’re ready to hit the ground running.
✨Show Off Your CargoWise1 Skills
Since strong CargoWise1 experience is a must-have, be prepared to talk about your previous roles where you used this software. Share specific examples of how you’ve managed customs entries and clearance processes using CargoWise1 to demonstrate your expertise.
✨Communicate Clearly and Confidently
As a Customs Brokerage Associate, you'll need excellent communication skills. Practice articulating your thoughts clearly and confidently, especially when discussing complex customs processes. This will help you stand out as someone who can liaise effectively with clients and internal teams.
✨Prepare for Problem-Solving Scenarios
Expect to face some situational questions during the interview. Think of examples from your past experiences where you identified opportunities for client growth or operational efficiency. Highlight your analytical mindset and how you approached challenges in a fast-paced environment.
