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For Companies At a Glance
- Tasks: Manage export shipments and ensure smooth coordination with customers and carriers.
- Company: Join a respected freight forwarding group in Liverpool with a strong reputation.
- Benefits: Competitive salary up to £35,000 and long-term career development opportunities.
- Other info: Stable environment with potential for growth and exposure to multi-modal operations.
- Why this job: Be part of a dynamic team and make an impact in the logistics sector.
- Qualifications: 5-10 years in freight forwarding, strong ocean export experience required.
The predicted salary is between 35000 - 35000 £ per year.
Location: Liverpool
Salary up to £35,000 DOE
Hours: Mon - Fri 8:30-17:00
About the Company
We are recruiting on behalf of a well-established and highly respected freight forwarding group based in Liverpool, who are looking to add an experienced Export Operator to their growing operations team. This is an excellent opportunity to join a stable and supportive business with a strong reputation within the freight and logistics sector, offering long-term career development and exposure to multi-modal freight operations.
The Role
The company is ideally looking for someone with multi-modal freight forwarding experience; however, strong ocean export operations experience is essential for this position. You will be responsible for managing export shipments from start to finish, ensuring smooth coordination between customers, carriers, overseas agents, and internal departments. This is a fast-paced operational role suited to someone who enjoys taking ownership of shipments and delivering high levels of customer service.
Key Responsibilities
- Handle end-to-end ocean export shipments (FCL & LCL)
- Arrange bookings with shipping lines and carriers
- Prepare and process export documentation
- Liaise with customers, overseas agents, hauliers, and shipping lines
- Monitor shipments and provide proactive updates to clients
- Complete customs and compliance procedures where required
- Manage shipment costing and invoicing
- Support air and road freight operations where applicable
- Ensure high levels of customer service and operational accuracy
About You
The ideal candidate will have:
- 5-10 years' experience within freight forwarding operations
- Strong ocean export operations experience (essential)
- Multi-modal freight experience (advantageous)
- Good understanding of export documentation and shipping procedures
- Excellent communication and customer service skills
- Ability to work effectively within a busy operational environment
- Strong attention to detail and problem-solving ability
- Experience using freight forwarding systems such as CargoWise or similar would be beneficial
What's on Offer
Salary up to £35,000 depending on experience
Opportunity to join a well-established freight forwarding group
Stable, long-term career opportunity
Export Operator in Birkenhead employer: WR Logistics
Contact Detail:
WR Logistics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Export Operator in Birkenhead
✨Tip Number 1
Network like a pro! Reach out to your connections in the freight and logistics sector. Attend industry events or join online forums to meet potential employers and get insider info on job openings.
✨Tip Number 2
Show off your skills! Prepare a solid elevator pitch that highlights your ocean export operations experience. Be ready to discuss specific examples of how you've managed shipments and delivered top-notch customer service.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to navigate!
We think you need these skills to ace Export Operator in Birkenhead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Export Operator role. Highlight your ocean export operations experience and any multi-modal freight knowledge you have. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Share specific examples of your past experiences in freight forwarding that demonstrate your ability to manage shipments and provide excellent customer service.
Show Off Your Attention to Detail: In this role, attention to detail is key. When filling out your application, double-check for any typos or errors. We appreciate candidates who take the time to ensure their application is polished and professional.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Export Operator position. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at WR Logistics
✨Know Your Freight Forwarding Stuff
Make sure you brush up on your ocean export operations knowledge. Be ready to discuss specific processes, documentation, and any relevant software like CargoWise. Showing that you understand the ins and outs of freight forwarding will impress the interviewers.
✨Show Off Your Customer Service Skills
Since this role requires high levels of customer service, prepare examples of how you've successfully managed client relationships in the past. Think about times when you went above and beyond to ensure a smooth operation or resolved issues quickly.
✨Demonstrate Your Problem-Solving Ability
In a fast-paced environment, things can go wrong. Be ready to share specific instances where you faced challenges in shipment management and how you tackled them. This will highlight your ability to think on your feet and maintain operational accuracy.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company’s operations or future plans. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.