At a Glance
- Tasks: Coordinate express and time-critical air freight shipments from start to finish.
- Company: Join a leading international freight forwarding business in Feltham.
- Benefits: Competitive salary of £40,000 with a 4 on / 4 off night shift pattern.
- Other info: Great opportunity for career growth in the logistics industry.
- Why this job: Be part of a fast-paced environment where every night brings new challenges.
- Qualifications: Experience in air freight forwarding and strong customer service skills required.
Location: Feltham, TW14
Salary: £40,000
Shift: 4 on / 4 off - 7:00pm to 7:00am
Industry: Freight Forwarding / Air Freight
Employment Type: Permanent
The Opportunity
We're recruiting on behalf of an established international freight forwarding business for an Express / Time-Critical Air Freight Coordinator to join their growing operation in Feltham. This is a fantastic opportunity for an experienced air freight professional who enjoys working in a fast-paced, customer-focused environment where no two nights are the same.
Working a 4 on / 4 off night shift pattern, you'll take ownership of express and time-critical shipments from start to finish, coordinating with customers, airlines, hauliers, customs and internal operational teams to ensure every shipment is delivered on time and to the highest possible standard.
The Role
You'll be responsible for the end-to-end coordination of express and time-critical air freight movements, ensuring shipments are processed accurately, efficiently and in line with customer expectations. Your responsibilities will include:
- Managing express and time-critical air freight shipments from booking through to final delivery
- Providing exceptional customer service to key clients and maintaining strong relationships
- Processing import and export shipments from start to finish
- Creating and managing jobs on BoxTop
- Coordinating warehouse collections, picks, paperwork and transport
- Arranging and managing road transport, co-loaders and other transport providers
- Completing import and export customs clearances via CDS/ASM
- Monitoring customer KPIs and ensuring service levels are consistently achieved
- Proactively managing and resolving operational issues and customer queries
- Liaising with regional depots and transport providers to ensure shipments remain on schedule
- Managing invoicing and supporting shipment profitability
What We're Looking For
We're looking for someone with a solid background in air freight forwarding, ideally with experience handling express, urgent or time-critical shipments. You'll need to be:
- Experienced within air freight / freight forwarding
- Comfortable managing shipments from start to finish for exports and imports
- Confident dealing with customers, suppliers and transport providers
- Organised and able to prioritise effectively in a time-critical environment
- Commercially aware, with an understanding of profitability and invoicing
- Confident using IT systems, including Excel, CRM systems and BoxTop
- Familiar with import/export customs processes
Air Freight Coordinator Time Critical employer: WR Logistics
WR Logistics is an exceptional employer located in Bradford, offering a dynamic work environment where career development is prioritised. With a competitive salary and a supportive team culture, employees benefit from a Monday to Friday working pattern and ample training opportunities, making it an ideal place for those looking to grow within the freight forwarding industry.
StudySmarter Expert Advice🤫
We think this is how you could land Air Freight Coordinator Time Critical
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like WR Logistics and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at WR Logistics!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like WR Logistics keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Air Freight Coordinator Time Critical
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to WR Logistics:This is your chance to really connect with the team at WR Logistics. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at WR Logistics
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with WR Logistics.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show WR Logistics that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at WR Logistics. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
