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- Tasks: Lead technical services for heat networks and ensure top-notch installation and compliance.
- Company: Join a leading firm in the HVAC industry with a focus on innovation.
- Benefits: Competitive salary, remote work, generous holiday allowance, and pension contributions.
- Why this job: Make a real impact in energy efficiency while developing your leadership skills.
- Qualifications: Engineering qualifications and 3-5 years of experience in heat networks or energy systems.
- Other info: Dynamic role with opportunities for career growth and nationwide travel.
The predicted salary is between 44000 - 66000 £ per year.
We are seeking a Senior Heat Network Engineer to progress into a Technical Service Manager role, to lead the delivery of technical services across heat networks nationwide. This role will take ownership of installation quality, commissioning, fault resolution, compliance, and long-term system performance across HIUs, metering, and billing systems.
This is a field-based role requiring nationwide travel and flexibility outside standard office hours. The successful candidate will also play a key role in building and leading a technical team, managing subcontractors, overseeing operational processes, and supporting regulatory audits.
Key Responsibilities- Technical Delivery
- Conduct site surveys for HIUs, metering, billing, energy efficiency, and compliance
- Install and commission metering systems including AMR, data loggers, gateways, routers, and M-Bus networks
- Carry out fault finding, diagnostics, optimisation, and system performance improvements
- Support contractors with HIU installation and commissioning to required standards
- Manage warranty claims, liaising with manufacturers and clients to achieve technical resolution
- Produce technical reports, O&M manuals, commissioning records, and compliance documentation
- Compliance & Safety
- Ensure compliance with Heat Network (Metering and Billing) Regulations 2014 (as amended), CIBSE CP1, ESOS, and relevant industry standards
- Prepare and maintain RAMS and ensure safe working practices on all sites
- Operate in line with CDM Regulations and company health & safety policies
- Stakeholder Management
- Act as the technical lead for clients, housing associations, developers, and managing agents
- Handle technical enquiries from end users and clients, maintaining strong professional relationships
- Manage subcontractors, ensuring quality, compliance, and performance standards are met
- Operational & Team Support
- Oversee warehouse stock control, materials procurement, and internal stock systems
- Support internal and external audits
- Provide technical training, mentoring, and onboarding for new team members
- Support business development activities with technical input when required
- Qualifications & Experience
- Formal engineering qualifications
- 3-5+ years' experience in a technical role within heat networks, metering, or energy systems
- Strong technical knowledge of HIUs, heat networks, metering and billing systems, and M-Bus networks
- Experience with commissioning, system monitoring, optimisation, and fault diagnosis
- Working knowledge of Heat Network Regulations, CIBSE CP1, ESOS, and compliance frameworks
- Skills & Behaviours
- Excellent problem-solving, fault-finding, and technical reporting skills
- Proven ability to manage projects, subcontractors, and operational priorities
- Strong leadership potential with the ability to develop and guide a growing technical team
- Accountable, adaptable, safety-focused, and collaborative in approach
- Salary £55,000
- Car or allowance
- Remote-based
- 33 days holiday including bank holidays
- 8% pension (3% employee, 1% government, 4% employer)
Service Manager - Heat Networks in Newport employer: WR HVACR
Contact Detail:
WR HVACR Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager - Heat Networks in Newport
✨Tip Number 1
Network like a pro! Attend industry events, webinars, and local meetups to connect with professionals in the heat networks sector. The more people you know, the better your chances of landing that Service Manager role.
✨Tip Number 2
Show off your skills! Prepare a portfolio showcasing your past projects, technical reports, and any compliance documentation you've worked on. This will give potential employers a clear picture of what you can bring to the table.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your answers to common questions about technical delivery and stakeholder management. Confidence is key when you're in front of potential employers.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. Tailor your application to highlight your experience with HIUs, metering systems, and compliance regulations to stand out from the crowd.
We think you need these skills to ace Service Manager - Heat Networks in Newport
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Manager role. Highlight your experience with heat networks, metering, and compliance. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you the perfect fit. We love seeing enthusiasm and personality!
Showcase Your Technical Skills: Don’t forget to emphasise your technical expertise in HIUs and energy systems. We’re keen on candidates who can demonstrate their problem-solving abilities and knowledge of industry regulations.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at WR HVACR
✨Know Your Technical Stuff
Make sure you brush up on your knowledge of HIUs, heat networks, and metering systems. Be ready to discuss specific projects you've worked on and how you tackled challenges in those areas. This will show that you’re not just familiar with the theory but have practical experience too.
✨Showcase Your Leadership Skills
Since this role involves building and leading a technical team, be prepared to share examples of how you've successfully managed teams or projects in the past. Highlight your ability to mentor others and how you’ve handled subcontractors to ensure quality and compliance.
✨Understand Compliance Regulations
Familiarise yourself with the Heat Network (Metering and Billing) Regulations and other relevant standards like CIBSE CP1 and ESOS. Being able to discuss these regulations confidently will demonstrate your commitment to safety and compliance, which is crucial for this role.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about their current projects, team dynamics, and future goals. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
