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- Tasks: Lead technical services for heat networks, ensuring quality and compliance across installations.
- Company: Join a leading HVAC recruitment partner with a focus on innovation and teamwork.
- Benefits: Competitive salary, remote work, generous holiday allowance, and pension contributions.
- Why this job: Make a real impact in the energy sector while developing your leadership skills.
- Qualifications: 3-5 years in heat networks or energy systems with strong technical knowledge.
- Other info: Dynamic role with opportunities for career growth and professional development.
The predicted salary is between 44000 - 66000 £ per year.
We are seeking a Senior Heat Network Engineer to progress into a Technical Service Manager role, to lead the delivery of technical services across heat networks nationwide. This role will take ownership of installation quality, commissioning, fault resolution, compliance, and long-term system performance across HIUs, metering, and billing systems. This is a field-based role requiring nationwide travel and flexibility outside standard office hours. The successful candidate will also play a key role in building and leading a technical team, managing subcontractors, overseeing operational processes, and supporting regulatory audits.
Key Responsibilities
- Technical Delivery
- Conduct site surveys for HIUs, metering, billing, energy efficiency, and compliance
- Install and commission metering systems including AMR, data loggers, gateways, routers, and M-Bus networks
- Carry out fault finding, diagnostics, optimisation, and system performance improvements
- Support contractors with HIU installation and commissioning to required standards
- Manage warranty claims, liaising with manufacturers and clients to achieve technical resolution
- Produce technical reports, O&M manuals, commissioning records, and compliance documentation
- Ensure compliance with Heat Network (Metering and Billing) Regulations 2014 (as amended), CIBSE CP1, ESOS, and relevant industry standards
- Prepare and maintain RAMS and ensure safe working practices on all sites
- Operate in line with CDM Regulations and company health & safety policies
- Act as the technical lead for clients, housing associations, developers, and managing agents
- Handle technical enquiries from end users and clients, maintaining strong professional relationships
- Manage subcontractors, ensuring quality, compliance, and performance standards are met
- Oversee warehouse stock control, materials procurement, and internal stock systems
- Support internal and external audits
- Provide technical training, mentoring, and onboarding for new team members
- Support business development activities with technical input when required
About You
- Formal engineering qualifications
- 3-5+ years' experience in a technical role within heat networks, metering, or energy systems
- Strong technical knowledge of HIUs, heat networks, metering and billing systems, and M-Bus networks
- Experience with commissioning, system monitoring, optimisation, and fault diagnosis
- Working knowledge of Heat Network Regulations, CIBSE CP1, ESOS, and compliance frameworks
Skills & Behaviours
- Excellent problem-solving, fault-finding, and technical reporting skills
- Proven ability to manage projects, subcontractors, and operational priorities
- Strong leadership potential with the ability to develop and guide a growing technical team
- Accountable, adaptable, safety-focused, and collaborative in approach
Package
- Salary £55,000
- Car or allowance
- Remote-based
- 33 days holiday including bank holidays
- 8% pension (3% employee, 1% government, 4% employer)
Service Manager - Heat Networks in London employer: WR HVACR
Contact Detail:
WR HVACR Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager - Heat Networks in London
✨Tip Number 1
Network like a pro! Attend industry events, webinars, and local meetups to connect with professionals in heat networks. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past projects, especially those related to HIUs and metering systems. This will give potential employers a clear idea of what you bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on technical knowledge and compliance regulations. Be ready to discuss how you've tackled challenges in previous roles, especially around fault resolution and system performance.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talented individuals like you. Plus, it’s a great way to ensure your application gets the attention it deserves.
We think you need these skills to ace Service Manager - Heat Networks in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in heat networks and technical roles. We want to see how your skills align with the responsibilities mentioned in the job description, so don’t hold back on showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Service Manager role. We love seeing enthusiasm and a clear understanding of the industry, so let your personality come through while keeping it professional.
Showcase Your Problem-Solving Skills: In your application, highlight specific examples where you've tackled challenges in heat networks or similar fields. We’re looking for candidates who can demonstrate their fault-finding and technical reporting skills effectively.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at WR HVACR
✨Know Your Technical Stuff
Make sure you brush up on your knowledge of HIUs, heat networks, and metering systems. Be ready to discuss your experience with commissioning and fault diagnosis, as well as any relevant regulations like CIBSE CP1 and ESOS. This will show that you're not just familiar with the theory but can apply it in real-world scenarios.
✨Showcase Your Leadership Skills
Since this role involves building and leading a technical team, be prepared to share examples of how you've successfully managed projects or teams in the past. Highlight your ability to mentor others and ensure compliance with safety standards, as this will demonstrate your readiness for a managerial position.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, such as resolving a fault in a heat network or managing subcontractors. Think through your past experiences and be ready to explain your thought process and the outcomes. This will help interviewers see your problem-solving skills in action.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about their current projects, team dynamics, or how they approach compliance and safety. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
