Service Manager - Heat Networks in Derby
Service Manager - Heat Networks

Service Manager - Heat Networks in Derby

Derby Full-Time 33000 - 77000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead technical services for heat networks, ensuring quality and compliance nationwide.
  • Company: Dynamic company focused on innovative energy solutions and sustainability.
  • Benefits: Competitive salary, remote work, generous holiday allowance, and career development opportunities.
  • Why this job: Make a real impact in the energy sector while leading a passionate technical team.
  • Qualifications: Engineering qualifications and 3-5 years' experience in heat networks or energy systems.
  • Other info: Flexible field-based role with opportunities for travel and professional growth.

The predicted salary is between 33000 - 77000 £ per year.

We are seeking a Senior Heat Network Engineer to progress into a Technical Service Manager role, to lead the delivery of technical services across heat networks nationwide. This role will take ownership of installation quality, commissioning, fault resolution, compliance, and long-term system performance across HIUs, metering, and billing systems. This is a field-based role requiring nationwide travel and flexibility outside standard office hours. The successful candidate will also play a key role in building and leading a technical team, managing subcontractors, overseeing operational processes, and supporting regulatory audits.

Key Responsibilities

  • Technical Delivery
  • Conduct site surveys for HIUs, metering, billing, energy efficiency, and compliance.
  • Install and commission metering systems including AMR, data loggers, gateways, routers, and M-Bus networks.
  • Carry out fault finding, diagnostics, optimisation, and system performance improvements.
  • Support contractors with HIU installation and commissioning to required standards.
  • Manage warranty claims, liaising with manufacturers and clients to achieve technical resolution.
  • Produce technical reports, O&M manuals, commissioning records, and compliance documentation.
  • Compliance & Safety
    • Ensure compliance with Heat Network (Metering and Billing) Regulations 2014 (as amended), CIBSE CP1, ESOS, and relevant industry standards.
    • Prepare and maintain RAMS and ensure safe working practices on all sites.
    • Operate in line with CDM Regulations and company health & safety policies.
  • Stakeholder Management
    • Act as the technical lead for clients, housing associations, developers, and managing agents.
    • Handle technical enquiries from end users and clients, maintaining strong professional relationships.
    • Manage subcontractors, ensuring quality, compliance, and performance standards are met.
  • Operational & Team Support
    • Oversee warehouse stock control, materials procurement, and internal stock systems.
    • Support internal and external audits.
    • Provide technical training, mentoring, and onboarding for new team members.
    • Support business development activities with technical input when required.

    About You

    • Qualifications & Experience
    • Formal engineering qualifications.
    • 3-5+ years' experience in a technical role within heat networks, metering, or energy systems.
    • Strong technical knowledge of HIUs, heat networks, metering and billing systems, and M-Bus networks.
    • Experience with commissioning, system monitoring, optimisation, and fault diagnosis.
    • Working knowledge of Heat Network Regulations, CIBSE CP1, ESOS, and compliance frameworks.
  • Skills & Behaviours
    • Excellent problem-solving, fault-finding, and technical reporting skills.
    • Proven ability to manage projects, subcontractors, and operational priorities.
    • Strong leadership potential with the ability to develop and guide a growing technical team.
    • Accountable, adaptable, safety-focused, and collaborative in approach.

    Package

    • Salary £55,000
    • Car or allowance
    • Remote-based
    • 33 days holiday including

    Service Manager - Heat Networks in Derby employer: WR HVACR

    As a leading employer in the energy sector, we offer a dynamic work environment that fosters innovation and professional growth. Our commitment to employee development is reflected in our comprehensive training programmes and supportive team culture, ensuring that you thrive in your role as a Service Manager for Heat Networks. With competitive benefits, including a generous holiday allowance and flexible working arrangements, we empower our employees to achieve a healthy work-life balance while making a meaningful impact on sustainable energy solutions across the nation.
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    Contact Detail:

    WR HVACR Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Service Manager - Heat Networks in Derby

    ✨Tip Number 1

    Network like a pro! Attend industry events, workshops, and meetups to connect with professionals in heat networks. You never know who might have the inside scoop on job openings or can put in a good word for you.

    ✨Tip Number 2

    Show off your skills! Create a portfolio showcasing your past projects, technical reports, and any compliance documentation you've worked on. This will give potential employers a clear view of what you bring to the table.

    ✨Tip Number 3

    Prepare for interviews by brushing up on your technical knowledge and problem-solving skills. Be ready to discuss specific scenarios where you've managed projects or resolved faults in heat networks.

    ✨Tip Number 4

    Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.

    We think you need these skills to ace Service Manager - Heat Networks in Derby

    Technical Delivery
    Installation and Commissioning of Metering Systems
    Fault Finding and Diagnostics
    System Performance Improvement
    Compliance with Heat Network Regulations
    Preparation of RAMS
    Stakeholder Management
    Project Management
    Technical Reporting
    Leadership and Team Development
    Operational Process Oversight
    Training and Mentoring
    Adaptability
    Safety-Focused Approach

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your technical knowledge of HIUs, heat networks, and compliance frameworks to show us you’re the right fit for the role.

    Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about heat networks and how your background aligns with our needs. Be specific about your experience with installation quality and fault resolution to grab our attention.

    Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can demonstrate strong problem-solving abilities, especially in technical environments like heat networks.

    Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!

    How to prepare for a job interview at WR HVACR

    ✨Know Your Technical Stuff

    Make sure you brush up on your knowledge of HIUs, heat networks, and metering systems. Be ready to discuss specific projects you've worked on and how you tackled challenges in those areas. This will show that you’re not just familiar with the theory but have practical experience too.

    ✨Showcase Your Leadership Skills

    Since this role involves building and leading a technical team, be prepared to share examples of how you've successfully managed teams or projects in the past. Highlight your ability to mentor others and how you’ve handled subcontractors to ensure quality and compliance.

    ✨Understand Compliance Regulations

    Familiarise yourself with the Heat Network (Metering and Billing) Regulations and other relevant standards like CIBSE CP1 and ESOS. Be ready to discuss how you’ve ensured compliance in previous roles, as this will demonstrate your attention to detail and commitment to safety.

    ✨Prepare Questions for Them

    Interviews are a two-way street! Prepare thoughtful questions about their operational processes, team dynamics, and future projects. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.

    Service Manager - Heat Networks in Derby
    WR HVACR
    Location: Derby
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    • Service Manager - Heat Networks in Derby

      Derby
      Full-Time
      33000 - 77000 £ / year (est.)
    • W

      WR HVACR

      50-100
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