Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide technical support to engineers and clients, with some site travel.
- Company: Join a leading supplier of refrigeration equipment for major UK organisations.
- Benefits: Enjoy a competitive salary, car allowance, 31 days holiday, and an 8% pension.
- Why this job: Great opportunity to step away from hands-on work and develop your career in a supportive environment.
- Qualifications: NVQ 2 in Air Conditioning & Refrigeration or equivalent, plus F-Gas certification required.
- Other info: Full training provided; suitable for Refrigeration Engineers at all levels.
The predicted salary is between 34000 - 42000 £ per year.
Are you a Refrigeration Engineer looking to get off the tools?
My client supplies refrigeration equipment to some of the UK's largest commercial organisations. Due to growth and the release of new refrigeration products, they are looking to employ a Refrigeration Engineer for the position of Technical Support Engineer, working with the Technical Director.
The role will involve providing technical support to engineers, installers and clients. Office based with some travel to sites when required.
This is suitable for Refrigeration Engineers at all levels as my client will provide full training.
Requirements:
- NVQ 2 in Air Conditioning & Refrigeration or equivalent
- F-Gas
- Experience of installing commercial refrigeration equipment
- Excellent communication skills as this will be a client facing role at times
Package:
- Salary £40,000 - £45,000 depending on experience
- Car or car allowance
- 31 days holiday
- 8% pension
Are you a Refrigeration Engineer looking to get off the tools? Apply now for a confidential conversation.
Technical Support Engineer employer: WR HVAC
Contact Detail:
WR HVAC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Engineer
✨Tip Number 1
Familiarise yourself with the latest refrigeration technologies and products. Being knowledgeable about the equipment your potential employer supplies will not only impress them but also show your genuine interest in the role.
✨Tip Number 2
Brush up on your communication skills, as this role involves client interaction. Practising how to explain technical concepts in simple terms can set you apart from other candidates.
✨Tip Number 3
Network with professionals in the refrigeration industry. Attend relevant events or join online forums to connect with others who might provide insights or even referrals for the position.
✨Tip Number 4
Prepare for potential site visits by understanding common issues that arise during installations. This knowledge will help you provide better support and demonstrate your problem-solving abilities during interviews.
We think you need these skills to ace Technical Support Engineer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Technical Support Engineer position. Tailor your application to highlight relevant experience in refrigeration and technical support.
Highlight Relevant Qualifications: Make sure to emphasise your NVQ 2 in Air Conditioning & Refrigeration or equivalent qualifications. Mention your F-Gas certification and any specific experience with commercial refrigeration equipment.
Showcase Communication Skills: Since this role involves client interaction, demonstrate your excellent communication skills in your application. Provide examples of how you've effectively communicated with clients or colleagues in previous roles.
Personalise Your Application: Address your application to the hiring manager if possible, and include a brief introduction about why you are interested in transitioning from hands-on work to a technical support role. This personal touch can make your application stand out.
How to prepare for a job interview at WR HVAC
✨Showcase Your Technical Knowledge
As a Technical Support Engineer, you'll need to demonstrate your understanding of refrigeration systems. Be prepared to discuss your experience with installing and troubleshooting commercial refrigeration equipment, as well as any relevant qualifications like your NVQ 2.
✨Emphasise Communication Skills
Since this role involves client interaction, it's crucial to highlight your excellent communication skills. Prepare examples of how you've effectively communicated technical information to non-technical clients or colleagues in the past.
✨Be Ready for Scenario Questions
Expect scenario-based questions where you might need to solve a problem on the spot. Think about common issues that arise in refrigeration and how you would approach resolving them, showcasing your analytical and problem-solving skills.
✨Research the Company and Products
Familiarise yourself with the company’s range of refrigeration products and their applications. This will not only show your interest in the role but also help you ask informed questions during the interview, demonstrating your enthusiasm and initiative.
