At a Glance
- Tasks: Support customers with heating systems while visiting sites across the South East.
- Company: Join a global leader in heating solutions that values growth and innovation.
- Benefits: Enjoy a competitive salary, hybrid vehicle, and 36 days of holiday.
- Other info: This is a full-time, mid-senior level position based near London.
- Why this job: Transition from hands-on work to a vital support role, using your expertise to make an impact.
- Qualifications: Experience in installing or maintaining heating systems is essential; customer-facing skills are a plus.
The predicted salary is between 32400 - 54000 £ per year.
This range is provided by WR HVAC | MEP. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Direct message the job poster from WR HVAC | MEP
I headhunt niche talent in the HVACR and M&E industries
Technical Support Engineer - Heating
Technical Support Engineer required for a global heating organisation that continues to grow. As such, they are looking for an engineer to come off the tools into a support role, visiting customer sites around the South East. This is a great opportunity for a gas engineer, heating engineer, heat pump engineer, mechanical engineer or building services engineer with experience of installing, maintaining or commissioning heating systems to come off the tools but still use all of their experience in a role that is crucial to the company and their customers
Package:
- Salary to £45,000
- Hybrid vehicle
- 36 days holiday
Requirements:
- Based commutable to London
- Comfortable in a customer-facing role
Interested? Apply now for a confidential conversation
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
Job function
Job function
Engineering, Design, and OtherIndustries
HVAC and Refrigeration Equipment Manufacturing, Construction, and Engineering Services
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#J-18808-LjbffrTechnical Support Engineer - Heating in Romford employer: WR HVAC | MEP
Join a leading global heating organisation that values your expertise and offers a supportive work culture. As a Technical Support Engineer, you'll enjoy a competitive salary of up to £45,000, a hybrid vehicle, and an impressive 36 days of holiday, all while working in a dynamic environment that fosters professional growth and customer engagement across the South East.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Support Engineer - Heating in Romford
✨Tip Number 1
Familiarise yourself with the latest heating technologies and systems. Being knowledgeable about heat pumps, gas systems, and other relevant technologies will not only boost your confidence but also impress potential employers during discussions.
✨Tip Number 2
Network within the HVAC industry by attending relevant events or joining online forums. Engaging with professionals in the field can lead to valuable connections and insights that may help you land the job.
✨Tip Number 3
Prepare for customer-facing scenarios by practising your communication skills. As a Technical Support Engineer, you'll need to explain complex technical issues clearly and effectively to customers, so role-playing these situations can be beneficial.
✨Tip Number 4
Research WR HVAC | MEP and understand their products and services. Showing that you have a genuine interest in the company and its offerings during interviews can set you apart from other candidates.
We think you need these skills to ace Technical Support Engineer - Heating in Romford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in heating systems, customer support, and any technical skills that align with the role. Use specific examples to demonstrate your expertise.
Craft a Compelling Cover Letter:Write a cover letter that explains why you're interested in the Technical Support Engineer position. Mention your background as a gas or heating engineer and how it prepares you for this support role.
Showcase Customer-Facing Experience:Emphasise any previous roles where you interacted with customers. Highlight your communication skills and ability to solve problems effectively, as these are crucial for a customer-facing position.
Highlight Relevant Certifications:If you have any certifications related to HVAC systems or engineering, make sure to include them in your application. This can set you apart from other candidates and show your commitment to the field.
How to prepare for a job interview at WR HVAC | MEP
✨Showcase Your Technical Knowledge
Make sure to brush up on your technical skills related to heating systems. Be prepared to discuss your experience with installation, maintenance, and commissioning of these systems, as this will demonstrate your suitability for the role.
✨Emphasise Customer Interaction Experience
Since this role is customer-facing, highlight any previous experience you have in dealing with clients. Share examples of how you've effectively communicated technical information to non-technical customers, as this will show your ability to bridge the gap between engineering and customer service.
✨Prepare for Scenario-Based Questions
Expect to be asked about specific scenarios you might encounter in the role. Think of examples from your past work where you solved problems or provided support under pressure, as this will illustrate your problem-solving skills and adaptability.
✨Research the Company and Its Products
Familiarise yourself with WR HVAC | MEP and their product offerings. Understanding their market position and recent developments will not only help you answer questions more effectively but also show your genuine interest in the company.
