Technical Support Engineer - Air Conditioning
Technical Support Engineer - Air Conditioning

Technical Support Engineer - Air Conditioning

Leicester Full-Time 32000 - 48000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide technical support to engineers and clients, with occasional site visits.
  • Company: Join a leading supplier of refrigeration equipment for major UK commercial organisations.
  • Benefits: Enjoy a competitive salary, car allowance, 31 days holiday, and an 8% pension.
  • Why this job: Step away from hands-on work and embrace a supportive role in a growing company.
  • Qualifications: NVQ 2 in Air Conditioning & Refrigeration or equivalent, plus F-Gas certification required.
  • Other info: Ideal for those looking to advance their career without being on-site daily.

The predicted salary is between 32000 - 48000 £ per year.

Are you a Refrigeration Engineer looking to get off the tools? My client supplies refrigeration equipment to some of the UK's largest commercial organisations. Due to growth and the release of new refrigeration products, they are looking to employ a Refrigeration Engineer for the position of Technical Support Engineer, working with the Technical Director.

The role will involve providing technical support to engineers, installers and clients. Office based with some travel to sites when required.

  • NVQ 2 in Air Conditioning & Refrigeration or equivalent
  • F-Gas
  • Experience of installing commercial refrigeration equipment

Salary £40,000 - £45,000 depending on experience

Car or car allowance

31 days holiday

8% pension

Technical Support Engineer - Air Conditioning employer: WR HVAC | MEP

As a leading supplier of refrigeration equipment to some of the UK's largest commercial organisations, our company offers an exceptional work environment for Technical Support Engineers. With a strong focus on employee growth, we provide comprehensive training and development opportunities, alongside a competitive salary and benefits package that includes 31 days of holiday and an 8% pension scheme. Our supportive office culture encourages collaboration and innovation, making it an ideal place for professionals looking to advance their careers while enjoying a balanced work-life dynamic.
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Contact Detail:

WR HVAC | MEP Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Technical Support Engineer - Air Conditioning

✨Tip Number 1

Make sure to brush up on your technical knowledge related to air conditioning and refrigeration systems. Being able to discuss specific products and technologies during the interview will show your expertise and enthusiasm for the role.

✨Tip Number 2

Network with professionals in the refrigeration industry, especially those who work in technical support roles. Attend relevant trade shows or local meetups to make connections that could help you learn more about the company and its culture.

✨Tip Number 3

Prepare to demonstrate your problem-solving skills during the interview. Think of examples from your past experience where you successfully resolved technical issues, as this will be crucial for a Technical Support Engineer role.

✨Tip Number 4

Familiarise yourself with the latest trends and advancements in refrigeration technology. Showing that you are proactive about staying updated can set you apart from other candidates and highlight your commitment to the field.

We think you need these skills to ace Technical Support Engineer - Air Conditioning

Technical Knowledge of Refrigeration Systems
Problem-Solving Skills
Customer Service Skills
Communication Skills
Attention to Detail
F-Gas Certification
Experience with Commercial Refrigeration Equipment
Ability to Provide Technical Support
Time Management Skills
Team Collaboration
Adaptability to New Technologies
Site Assessment Skills
Report Writing Skills
Training and Mentoring Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in refrigeration and air conditioning. Focus on relevant skills, such as technical support and installation experience, to align with the job requirements.

Craft a Compelling Cover Letter: Write a cover letter that explains why you want to transition from hands-on work to a technical support role. Emphasise your passion for refrigeration and your ability to assist engineers and clients effectively.

Highlight Relevant Qualifications: Clearly mention your NVQ 2 in Air Conditioning & Refrigeration or equivalent qualifications in your application. Also, include your F-Gas certification to demonstrate your compliance with industry standards.

Showcase Problem-Solving Skills: In your application, provide examples of how you've solved technical issues in the past. This will show your potential employer that you have the analytical skills needed for a Technical Support Engineer.

How to prepare for a job interview at WR HVAC | MEP

✨Showcase Your Technical Knowledge

Make sure to brush up on your technical knowledge related to refrigeration and air conditioning systems. Be prepared to discuss specific equipment you've worked with and any troubleshooting experiences you've had.

✨Demonstrate Communication Skills

As a Technical Support Engineer, you'll need to communicate effectively with engineers, installers, and clients. Practice explaining complex technical concepts in simple terms, as this will be crucial during the interview.

✨Highlight Relevant Experience

Be ready to share examples from your past work that demonstrate your experience in installing commercial refrigeration equipment. This could include specific projects or challenges you faced and how you overcame them.

✨Prepare Questions for the Interviewer

Think of insightful questions to ask the interviewer about the company’s products, team dynamics, and future projects. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

Technical Support Engineer - Air Conditioning
WR HVAC | MEP
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