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- Tasks: Deliver and install medical devices, ensuring top-notch service to healthcare facilities.
- Company: Join a leading medical device service provider with a strong reputation and employee ownership.
- Benefits: Earn up to £25,000 plus bonuses, enjoy 33 days leave, and great discounts.
- Why this job: Kickstart your career in a supportive environment with excellent training and growth opportunities.
- Qualifications: No experience needed; just a can-do attitude and a full UK/Irish driving licence.
- Other info: Be part of a diverse team committed to respect, teamwork, and integrity.
The predicted salary is between 20000 - 25000 £ per year.
Established in 2010, our client is a market leading provider of medical devices services to the NHS and other caregiving facilities, with a strong reputation for providing a reliable, dedicated and trusted service to their partners. As an employee ownership trust (EOT), they have independence in the market which is unlike any other company in the industry and, through continued growth, they can offer great opportunities for you to develop with the business. They are guided at every level by their core values of Respect, Teamwork, Excellence, Commitment, Integrity and Trust, which is what makes them a great organisation to be a part of.
They are looking for a Trainee Service Technician to join them and help provide a first-class service to customers based within the Portadown, Craigavon area and provide support to hospitals within Ireland.
The Benefits:
- Salary of up to £25,000 per annum - with OTE of approx. £27,000 (with on-call payments)
- Contributory pension scheme
- On-call and call-out payments in addition to salary
- Discounts and cashback on shopping, supermarkets and holidays, as part of a rewards scheme
- 33 days annual leave entitlement
- Full induction with great training and support from dedicated team members
- Salary Sacrifice Schemes including Cycle to Work
- Receive a treat on your birthday
- Death in Service benefit provided
- Be a part of an Employee Ownership Trust (EOT), and the associated benefits of having a stake in the company
The Role:
As a Trainee Service Technician, you will be required to deliver an effective and timely maintenance service to customers. After training, this will include the delivery and installation of products within agreed delivery times, repair and proactive maintenance of products and support at the delivery stage to customers in various environments. Dealing with customers predominantly based in the Southern Trusts Hospitals sites and also customers throughout Ireland, you will:
- Deliver clean, ready-to-use, products to and around customer sites
- Collect products after use and return to the service location for decontamination
- Disinfect, function check, repair and electrical safety test products
- Complete records of testing, delivery and collection
- Maintain available product stock and spare parts inventory
- Complete product modifications when required
- Provide product demonstrations and basic training to staff
- Maintain a clean and tidy work environment
Hours: Monday to Friday, you will be required to take part in the shift rota which includes early and late shifts and weekends. Once fully trained, you will participate in the on-call rota (with additional payments).
About You:
To join our client as a Trainee Service Technician, ideally, you will need to have or be willing to develop the following:
- Qualifications and experience requirements:
- Mechanical or electrical background desirable, but not essential as full training will be provided
- Experience of delivery driving and planning routes would be desirable
- Full UK/Irish driving licence required (our client uses long wheelbase vans, but training and support to build confidence in manoeuvring these vehicles will be provided where required)
- A proactive, can-do attitude
- Excellent customer service and communication skills
- Ability to work under your own initiative, and follow procedures to achieve deadlines
- Basic PC skills to include email and MS Office
- DBS Checked (or the willingness to complete one)
Please note, this role will involve manual handling - lifting, carrying and loading products into the van. In addition to the salary and related benefits, you will join a company that has grown extensively within the last 5 years, and through their unique ownership model, is continuing to grow, whilst offering great career opportunities for those who are keen to progress.
Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business, and we believe that the more inclusive our environments are, the better our work will be. Our client operates a zero-tolerance policy to any harassment, of any kind, towards colleagues.
Trainee Service Technician in Craigavon employer: WR Group Limited trading as Webrecruit
Contact Detail:
WR Group Limited trading as Webrecruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Service Technician in Craigavon
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might have connections in the medical devices industry. A personal recommendation can go a long way in landing that Trainee Service Technician role.
✨Tip Number 2
Prepare for the interview by researching the company’s core values. Since they value Respect, Teamwork, and Integrity, think of examples from your past experiences that showcase these traits. Show them you’re a perfect fit!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online resources to get comfortable with common interview questions. The more you practice, the more confident you'll feel when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Trainee Service Technician in Craigavon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Trainee Service Technician role. Highlight any mechanical or electrical background, even if it's just a hobby, and don’t forget to mention your customer service skills!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Mention why you’re excited about working with medical devices and how you align with their core values like Respect and Teamwork.
Show Off Your Soft Skills: While technical skills are important, don’t underestimate the power of soft skills! Emphasise your proactive attitude, communication skills, and ability to work independently. These traits are key for a Trainee Service Technician.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s quick and easy, and we can’t wait to see your application come through!
How to prepare for a job interview at WR Group Limited trading as Webrecruit
✨Know the Company Values
Before your interview, take some time to understand the core values of the company. They emphasise Respect, Teamwork, Excellence, Commitment, Integrity, and Trust. Think about how your own experiences align with these values and be ready to share examples that demonstrate your fit.
✨Show Your Proactive Attitude
The role requires a proactive, can-do attitude. During the interview, highlight instances where you've taken initiative in previous roles or projects. This will show that you’re not just a follower but someone who can contribute positively to the team.
✨Demonstrate Customer Service Skills
As a Trainee Service Technician, excellent customer service is key. Prepare to discuss your past experiences dealing with customers, especially how you handled challenging situations. This will illustrate your communication skills and ability to maintain professionalism under pressure.
✨Prepare for Practical Scenarios
Since the job involves manual handling and technical tasks, be ready for practical questions or scenarios during the interview. Brush up on basic mechanical or electrical concepts, and think about how you would approach common challenges in the role. This will show your readiness to learn and adapt.
