At a Glance
- Tasks: Service and maintain industrial doors while ensuring top-notch customer satisfaction.
- Company: Leading UK provider of industrial doors with a strong reputation.
- Benefits: Competitive salary, overtime pay, company van, and ongoing training.
- Other info: Flexible travel, great career prospects, and a supportive work environment.
- Why this job: Join a growing team and make a real impact in the industry.
- Qualifications: Experience in engineering and strong problem-solving skills required.
The predicted salary is between 35000 - 42000 € per year.
A leading UK provider of industrial doors and loading bay solutions is looking to recruit a Service Engineer to support continued growth across the North of England. The business is well-established, supplying major names across retail, logistics, and distribution, with a strong reputation for service quality and long-term customer relationships.
The Role:
You'll be responsible for servicing, maintaining, and repairing industrial doors and loading bay equipment across a regional patch, ensuring high levels of customer satisfaction and operational performance.
Key Responsibilities:
- Service, maintenance, and repair of industrial doors and dock equipment
- Fault finding, diagnostics, and breakdown response
- Carry out planned preventative maintenance (PPM)
- Provide clear service reports and recommendations
- Identify additional works and support conversion of quotes
- Support installations when required
- Deliver a high standard of customer service on-site
Requirements:
- Background in electrical, mechanical, hydraulic, or similar engineering discipline
- Field service experience (industrial doors or similar equipment desirable)
- Strong fault-finding and problem-solving skills
- Comfortable working independently and customer-facing
- Flexibility to travel and participate in on-call rota (1 in 5)
Package:
- Basic salary £35,000
- OTE £42,000 (including overtime and on-call)
- Overtime paid at enhanced rates
- £240/week on-call allowance
- £34/night stay-away allowance
- Commission (2.5%-5% on parts sales)
- Company van, tools, PPE
- 25 days holiday + bank holidays
- Pension, life assurance, sick pay
- Gym contribution + perks platform
- Ongoing training and development
This is a strong opportunity to join a growing, people-focused organisation offering stability, development, and long-term career prospects.
Service Engineer Industrial Doors in York employer: WR Engineering
Join a leading UK provider of industrial doors and loading bay solutions, where your skills as a Service Engineer will be valued in a supportive and dynamic work environment. With competitive pay, generous benefits including overtime, on-call allowances, and ongoing training, you'll have the opportunity to grow your career while contributing to a company renowned for its commitment to service quality and customer satisfaction across the North of England.
StudySmarter Expert Advice🤫
We think this is how you could land Service Engineer Industrial Doors in York
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering field, especially those who work with industrial doors or similar equipment. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Get hands-on! If you can, volunteer or take on freelance gigs related to service engineering. This not only boosts your CV but also shows potential employers that you're proactive and passionate about your field.
✨Tip Number 3
Prepare for interviews by practising common questions specific to service engineering roles. Think about scenarios where you've solved problems or improved customer satisfaction – these stories will make you stand out!
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates. Plus, we love seeing applications from motivated folks like you!
We think you need these skills to ace Service Engineer Industrial Doors in York
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in servicing and maintaining industrial doors or similar equipment. We want to see how your skills match the job description, so don’t be shy about showcasing your fault-finding and problem-solving abilities!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background fits with our company values. We love seeing genuine enthusiasm, so let your personality come through!
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon unless it’s relevant to the role. This helps us understand your qualifications quickly!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to track your application status. Plus, we love seeing candidates who take that extra step!
How to prepare for a job interview at WR Engineering
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to industrial doors and loading bay equipment. Be ready to discuss your experience with fault finding, diagnostics, and any specific projects you've worked on that relate to the role.
✨Showcase Your Customer Service Skills
Since this role involves a lot of customer interaction, think of examples where you've delivered excellent service. Prepare to share how you handle difficult situations and ensure customer satisfaction, as this will be key in demonstrating your fit for the company.
✨Be Ready for Practical Questions
Expect some scenario-based questions that test your problem-solving skills. They might ask how you'd approach a breakdown or what steps you'd take during a planned preventative maintenance task. Practise articulating your thought process clearly.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company’s approach to service quality and customer relationships. This shows your genuine interest in the role and helps you gauge if the company culture aligns with your values.
