At a Glance
- Tasks: Service and maintain industrial doors and loading bay equipment across the North of England.
- Company: Leading UK provider of industrial doors with a strong reputation for service quality.
- Benefits: Competitive salary, overtime pay, company van, and ongoing training.
- Other info: Flexible working with excellent career growth opportunities.
- Why this job: Join a growing team and make a real impact in customer satisfaction.
- Qualifications: Experience in electrical, mechanical, or hydraulic engineering preferred.
The predicted salary is between 35000 - 42000 £ per year.
A leading UK provider of industrial doors and loading bay solutions is looking to recruit a Service Engineer to support continued growth across the North of England. The business is well-established, supplying major names across retail, logistics, and distribution, with a strong reputation for service quality and long-term customer relationships.
The Role:
You'll be responsible for servicing, maintaining, and repairing industrial doors and loading bay equipment across a regional patch, ensuring high levels of customer satisfaction and operational performance.
Key Responsibilities:
- Service, maintenance, and repair of industrial doors and dock equipment
- Fault finding, diagnostics, and breakdown response
- Carry out planned preventative maintenance (PPM)
- Provide clear service reports and recommendations
- Identify additional works and support conversion of quotes
- Support installations when required
- Deliver a high standard of customer service on-site
Requirements:
- Background in electrical, mechanical, hydraulic, or similar engineering discipline
- Field service experience (industrial doors or similar equipment desirable)
- Strong fault-finding and problem-solving skills
- Comfortable working independently and customer-facing
- Flexibility to travel and participate in on-call rota (1 in 5)
Package:
- Basic salary £35,000
- OTE £42,000 (including overtime and on-call)
- Overtime paid at enhanced rates
- £240/week on-call allowance
- £34/night stay-away allowance
- Commission (2.5%-5% on parts sales)
- Company van, tools, PPE
- 25 days holiday + bank holidays
- Pension, life assurance, sick pay
- Gym contribution + perks platform
- Ongoing training and development
This is a strong opportunity to join a growing, people-focused organisation offering stability, development, and long-term career prospects.
Service Engineer Industrial Doors in West Kirby employer: WR Engineering
Join a well-established leader in industrial doors and loading bay solutions, where your role as a Service Engineer will be pivotal in maintaining our strong reputation for service quality across the North of England. With a people-focused culture, we offer competitive salaries, generous benefits including overtime pay, ongoing training, and a supportive environment that fosters career growth and stability. Experience the unique advantage of working with major names in retail and logistics while enjoying a rewarding work-life balance in Liverpool.
StudySmarter Expert Advice🤫
We think this is how you could land Service Engineer Industrial Doors in West Kirby
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering field, especially those who work with industrial doors or similar equipment. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Get your hands dirty! If you can, try to gain some practical experience or volunteer for projects related to service engineering. This not only boosts your CV but also shows potential employers that you're genuinely passionate about the field.
✨Tip Number 3
Prepare for the interview like it’s the big game! Research the company and its services thoroughly. Be ready to discuss how your skills in fault-finding and customer service can contribute to their success. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, we’re here to support you every step of the way!
We think you need these skills to ace Service Engineer Industrial Doors in West Kirby
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in servicing and maintaining industrial doors or similar equipment. We want to see how your skills match the job description, so don’t be shy about showcasing your fault-finding and problem-solving abilities!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background fits with our company values. We love seeing genuine enthusiasm, so let your personality come through!
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon unless it’s relevant to the role. This helps us understand your qualifications quickly!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to track your application status. Plus, we love seeing candidates who take that extra step!
How to prepare for a job interview at WR Engineering
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to industrial doors and loading bay equipment. Be ready to discuss your experience with servicing, maintenance, and fault-finding. This will show that you’re not just a good talker but also have the skills to back it up.
✨Showcase Your Problem-Solving Skills
Prepare examples of past challenges you've faced in field service roles. Think about specific instances where you diagnosed issues or improved processes. This will demonstrate your ability to think on your feet and provide high levels of customer satisfaction.
✨Be Customer-Focused
Since this role involves a lot of customer interaction, be ready to discuss how you handle customer relationships. Share stories that highlight your commitment to delivering excellent service and how you’ve gone the extra mile for clients in the past.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company’s growth plans or their approach to training and development. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
